Experience

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  Royal mail

  Aug 1998 - Jul 2003

  Audit graduate scheme

  Post Office Audit Graduate Scheme from Trainee Auditor to Senior Auditor. Responsible for delivery of specific assignments as directed by the audit lead, and eventual lead of individual assignments.

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  Exel global logistics inc

  Aug 2003 - Jan 2006

  Audit manager, emea

  Lead accountability for Head Office process reviews with a specialism in change projects. Responsible for delivery of a portfolio of assignments from agreement of objectives to final report publication including creation of standard work programmes. Department SME in Change and Audit report writing. • Reviews of projects, P&L/ Balance Sheet, Acquisitions, Corporate Social Responsibility, Central Financial Reporting, contract management, HR, IT, Purchasing/ Procurement, and Legal.Reviews undertaken in Europe, Africa, US, and Middle East. Show less

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  Dhl

  Jan 2006 - Mar 2014

  Global audit manager

  Responsible for the organisation and delivery of an annual audit plan of assignments ensuring that the main change initiatives and portfolio's of this international group were managed and delivered effectively.Risk based review of over 100 projects, programmes, and portfolio offices in US, ASPA, and across EMEA. Included a keynote speaker at the 2009 UK Prince2 Best Practice User Group conference (over 200 project managers), and publication in the UK IIA audit magazine.

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  Hsbc

  Apr 2014 - May 2023

  Creating, iterating, and embedding HSBC’s approaches to portfolio management, waterfall, and agile delivery. Setting the standards for best practice delivery for the Group, detailed guidance on how these standards should be met, and moving the dial on how to oversee and deliver change. Including operationalising agile delivery methods across business areas to integrate approaches into existing business processes to make business agility a reality.A product manager for these approaches, leading an agile team in their ongoing update in response to competing stakeholder demands, and identifying adoption interventions and feedback loops to embed best practice. Ongoing management of a global centre of excellence offering support across the $6.4 billion change portfolio on all aspects of delivery with 400 queries resolved p/a.Delivery of learning and communication interventions to aid improving delivery of change including instructor led training to 800 employees to embed best practice, a newsletter with a subscription of 2,500 to share knowledge, and an annual skills festival with 11,000 registrations incorporating internal and external insights to current issues being encountered in delivering change. Show less

  • Head Of Change Framework

    Sept 2018 - May 2023

  • Senior Project Manager

    Oct 2015 - Sept 2018

  • Operational Risk Manager (Change Management)

    Apr 2014 - Sept 2015
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  Axa

  May 2023 - now

  Managing a team of 12 portfolio and large programme specialists across a large cross line of business portfolio. Including all aspects of supply, demand, recruitment, line management, coaching, and servant leadership.Also responsible for progressing the maturity uplift of the PMO function which includes:- standardising the PMO job family with standardised role descriptions and levels- re-defining the portfolio structure to provide clarity on scope, roles and responsibilities- creating the PMO Service Catalogue, defining for the first time across AXA UK what PMO 'means'- Introduced standardised 'change comms' and centralised capture of lessons learned to aid upskill and knowledge across delivery job families Show less

  • Delivery Lead

    May 2024 - now

  • Head of TV PMO

    May 2023 - Jun 2024