Experience

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  Developer - aviva uk life

  Oct 2006 - Nov 2010

  Software engineer

  Started my IT journey. Crawling started as a developer and got exposure to web/E-commerce development and review activities. Involved in project reviews, estimation and document designing. Awarded "Thanks a Zillion" for on time delivery of the project.

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  Tech lead at state street

  Jun 2011 - Jan 2016

  Technical lead - wipro technologies

  Offshore lead in handling various State street Middle office trade processing application. Created high impact automations to eradicate manual intervention and this added great value to business and to L3 support team from getting unnecessary incidents.

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  Anz banking group

  Feb 2016 - Aug 2022

  System analyst

  • Scrum Master: Played the role of dedicated scrum master and shared scrum master role and have experience in coaching the team.• Team leadership: Identified the applications where similar kind of tuning can be done to achieve less turn human intervention and reduced the defect rate raised by human errors.• Stakeholder Management: Managed different type of stakeholder and have helped the business in converting the business requirement to technical requirement and worked with complex customer team and have resolved many complex challenges.• Release Management: Co-ordinated multiple project teams and CR teams in planning the project release and have successfully boarded the projects to production and have exposure to warranty support activity.• Requirement Gathering from different type of customer and good knowledge in handling different types of customers in challenged situations. Show less