Rachel Braidy

Rachel Braidy

Customer Service Representative

Followers of Rachel Braidy76 followers
location of Rachel BraidyDubai, United Arab Emirates

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  • Timeline

  • About me

    Finance Analyst

  • Education

    • Lebanese International University

      2016 - 2021
      Bachelor of Engineering - BE Computer and communication engineering
    • American University of Science and Technology

      2011 - 2014
      Bachelor of Business Administration - BBA Financial engineering
  • Experience

    • Cablevision

      Sept 2012 - Jan 2015
      Customer Service Representative

      Maintained a positive and professional attitude while handling customer complaints.Established a strong communication flow with clients on different channels.Gathered and sustained an effective and efficient database of clients for managements use.Ensured customer satisfaction by attending to their needs on a timely manner.

    • Al khaled for Transit Import/Export

      Dec 2015 - Jan 2020
      FINANCE ANALYST - COORDINATOR

      • Prepare financial reports, quarterly and annual statements, accounting entries, and reconciliation• Perform general ledger proofing and reconciliation to ensure accuracy of the balance sheet• Analyze and report on business and financial data, making necessary adjustments to customer accounts using Oracle Utilities Customer Care and Billing system.• Redesign and improve processes to increase efficiency.• Maintain records and documentation while ensuring confidentiality ofinformation.• Create financial models and plans to support organizational decisionmaking.• Analyze industry trends and provide recommendations.• Evaluate capital expenditures and depreciation.• Perform other related duties as assigned. Show less

    • All IN S.A.L Offshore

      Feb 2020 - Sept 2021
      Website Developer

      Design, build, and maintain computer systems, determining user needs by analyzing technical requirements• Handle Java development while working closely with senior team, collaborating with other developers to write and test code and propose effective solutions based on client needs• Play a major role in programming two software and maintain open communication to support team in meeting deadlines• Ensure functionality and optimization through regular testing and recommendations for software improvements. Show less

    • International Training Institute Dubai

      Jan 2022 - now
      FINANCE COMMERCE PROFESSOR

      • Educate students on financial and accounting systems, asset management, and cost-and revenue control as a Finance Commerce Director-Professor• Prepare lectures and course materials on accounting tasks such as payroll, bank reconciliations, accounts payable, student billing, journal entries, and account balance reconciliations, to be performed regularly• Teach undergraduate and graduate-level courses in investments, financial markets, corporate finance, risk management, accounting, and taxation Show less

  • Licenses & Certifications

    • Lebanese American University CEP program

      International election monitoring
      Apr 2017
    • Basamh trading company

      Basamh Trading & Industries Group
      Nov 2022
    • Project management mapping course

      Louvre Abu Dhabi
      May 2023