Crystal Najar

Experience

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  Starbucks

  Nov 2006 - May 2008

  Shift Supervisor

  Managed & maintained daily operations expected of a retail business such as preparation, setup, and schedulingProvided outstanding service to large volume of customersKept records of amount of merchandise, and food sold and servedCash flow management & basic accounting Maintained safety regulations and guidelinesProvided training for new baristas coming on boardPromoted & participated in special events with existing and potential clientsAssisted with opening of new store locations in Scottsdale & Ames, Iowa Show less

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  Call For Wine

  Jul 2009 - Apr 2011

  Wine Sales

  Represented several select wineries Introduced clients to new wineries and their growing product lineKept records of wine inventory and sales progressExceeded weekly, monthly, & quarterly revenue goalsMaintained an exceptional level of customer service that exceeded the competitionPromoted special events & fundraising eventsContacted high-end clients via phone and updated membership information in the database system

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  Arizona State University

  Mar 2012 - Mar 2015

  Greet and direct guests to the appropriate department by determining needsAssist with coordinating/scheduling of conference rooms using MS OutlookProvide general clerical/administrative support with word processing and data entryPerform tasks requested by supervisors including preparing mailings & verifying informationKeep record of USB cart’s usage on daily basis Collect tax documents for FS Payroll department (I-9,W4, & Glacier tax forms)Receive incoming and outgoing packages via UPS/FedEx Sort incoming interoffice mail for proper departmentsTrain & supervise student workers at USB front deskHandle manual warrant checks for employees while confirming proper identificationKeep the USB front desk secure & professional at all timesAssist/coordinate building events for staffFill in at CFO’s office when requested/needed Show less First impression on the phone to answers to those silly questions that is completely okay to ask...Answer a large volume of phone calls and respond to student concernsGreet and direct guests to the appropriate department by determining needsAssist with communications with students in person & via phone with quality customer serviceProvide general clerical support with word processing and data entryPerform duties assigned by supervisors including preparing mailings and stuffing lettersRecord interactions with students and parents via Talisma and PeopleSoftSet appointments with Outlook for students & staff Show less

  • Office Specialist

    May 2012 - Mar 2015

  • Frontline

    Mar 2012 - May 2013
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  EdPlus at Arizona State University

  Mar 2015 - Feb 2022

  Serve as the first point of contact for EdPlus at ASU Greet and provide guidance for guests to appropriate meetings space, staff members, or resources Assist with coordinating/scheduling/planning of conference rooms General clerical/administrative support to internal staff within EdPlus and external staff/guestsAssist/coordinate/plan staff breakfast/lunch meeting needs, upon requestProvide assistance with managing Predictive Index when needed for employees to completeHandle contact information for use in staff directories, newsletters, and websitesMonitor department parking passes Resolve customer service issues within the department Provide step by step instructions to new staff/employees for calendaring within the department Show less

  • Coordinator, Meeting & Events

    Nov 2019 - Feb 2022

  • Customer Service Specialist Sr.

    Mar 2015 - Nov 2019