
Juli Arvis
Research Analyst and Office Manager

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About me
Director of Managed Services, PMO, and QA at MajorKey Technologies
Education

DePauw University
2004 - 2008BA English Literature, Spanish
Loyola University of Chicago
2009 - 2011MA Spanish
Experience

Callan Associates, Ltd.
Jan 2008 - Jan 2009Research Analyst and Office ManagerReview resumes as they enter the office, (mail, email, and fax). Screen potential candidates for qualities relevant to current searches.Actively generate names of potential candidates for our clients using both internal and external databases, phone calls and internet searches.Created new email system to organize and maintain current resumes for future assignments. Resumes are searchable by function. This system cut down on paper waste and ensures company always has access to top resumes.Report to Director of Research, and support all research initiatives within the company including name generation and gathering company background information.Verify credentials of all final candidates.Draft and send all contracts initiated and negotiated within the firm. Review and revise any incoming contracts.Review and organize billing. Support company accountant in billing and invoicing.Provide all technical support to the firm including domain management and data back-up.Serve as administrative assistant to two Partners within the firm. Organize and arrange their calendars, travel and other appointments. Screen all incoming phone calls.Helped entire office through office move. Primary responsibilities including transferring all data and web material to a new provider. Show less

MicroLink Devices, Inc.
Oct 2009 - Mar 2011Administrative AssistantKeep inventory of all office supplies and equipment to keep the correct supplies on hand in sufficient quantities.Track all purchases the company makes. This includes acting as a receiving department ensuring the correct equipment arrives in the ordered quantity. This process is complete when the invoice is matched and approved against the original order.Support and directly report to MicroLink's Purchasing Specialist.Arrange all shipments from MicroLink through a variety of carriers. These shipments include outgoing orders of MicroLink product. Show less

Silver Point Capital
Jan 2011 - Jun 2014Administrative Assistant• Manage and support the Chicago office consisting of four investment analysts and an Investor Relations analyst.• Responsibilities include calendar management, travel coordination, lease negotiations, and general office management.• Report directly to senior analyst and head of the Chicago office.• Part of the team that renegotiated our current office lease and a sublease for additional space we have.• Responsible for accurate tracking of time and travel spent on specific clients/deals.• Original member of Silver Point’s Corporate Philanthropy Initiative.• Maintain corporate datarooms for various projects.• Coordinate and arrange onsite board of director meetings. Liaise with portfolio company upper management.• Implemented pantry program for Chicago office. Researched best vendors, and maintain the budget. Show less

Column Technologies
Jan 2014 - Jan 2014Customer Care
Column Technologies
Jul 2014 - Jan 2017Customer Care Analyst
Highmetric
Jan 2017 - May 2021Project Manager & QA and RFP CoordinatorSplit time between managing software deployment projects and reviewing technical contracts for business terms, scope review, best practices, and risk mitigation. Responsibilities include:- Manage project plan, budget, risks, and schedule of various projects ranging in size.- ITSM software deployment focus with an emphasis on ServiceNow implementations.- Experience deploying information security software with an emphasis on SailPoint identity management solutions.- Managed projects for various industries including entertainment, government, healthcare, and technology.- Review all Statements of Works for scope Best Practices and business terms.- Participate in contract negotiation during the pre-sales cycle.- Report on Quality Assurance metrics and enforce company processes.- Maintain all templates to ensure Best Practices.- Review technical design scope and approach to mitigate risk and maintain Best Practices.- Coordinate company responses to Requests for Proposals as needed. Show less

MajorKey Technologies
May 2021 - nowDirector of Managed Services, PMO, and QA
Oct 2021 - nowManager of Project and Quality Services
May 2021 - Oct 2021
Licenses & Certifications
- View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceOct 2020 - View certificate

Prosci® Certified Change Practitioner
ProsciMar 2021 
Scrum Master Certified (SMC)
Cprime, IncOct 2020
ITIL Foundation Level
AXELOS Global Best PracticeJun 2022- View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceNov 2022 
ITIL v4 Specialist Create, Deliver & Support
AXELOS Global Best PracticeJun 2022
Languages
- spSpanish
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