Kevin Liew

Experience

• 

  WD, a Western Digital company

  Dec 2013 - Feb 2014

  Systems Engineer (Intern)

  Employed as a Systems Engineer intern, under the Asia Eng New Product Launch (NPL) Systems department at Western Digital (M) Sdn Bhd.

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  Airtasker

  Dec 2014 - Feb 2015

  Freelancer (Task Runner)

  Airtasker is a trusted community marketplace for people to outsource tasks, find local services or complete flexible jobs. As a Task Runner I've had the opportunity to develop learn skills while helping others. My experiences on airtasker include:• Assisting in setting up for corporate and private events• Assembly of IKEA and other brands of furniture• Troubleshooting/Configuring WiFi extenders/routers• Pickup and delivery (small items)• Repairing a broken iPad• Cleaning, organizing and heavy lifting• Data entry into spreadsheets• Setting up a Google CalendarProfile: https://www.airtasker.com/users/kevin-l Show less

• 

  C & J Group Pty Ltd

  Aug 2015 - Jul 2016

  Project Manager

  C & J Group specialises in various construction based projects ranging from the implementation of the National Broadband Network to Private Residential Developments and also offer a Property Assessment, Management and Maintenance service.Some of my roles at the company are:• Organizing and scheduling of maintenance inspections for tenants in Housing NSW and ACT• Designing programmable scripts to assist with day-to-day administrative tasks• Generating documents for project documentation, plans and reports• Answering or referring inquiries from tenants, inspectors and Department of Housing representatives• Training Property Assessment Survey (PAS) Inspectors, reviewing their work and providing feedback. Show less

• 

  Virtustream

  Jul 2016 - Jan 2018

  Associate Delivery Specialist, Infrastructure Managed Services

  Virtustream's Infrastructure Managed Services (IMS) provides industry-leading technology and the best minds to help manage the infrastructure, reducing complexity and maximizing your entire technology portfolio.Key duties include:• Managing the backup and restores of over 5000 clients which use EMC's Avamar backup software or IBM's Tivoli Storage Manager on Windows, Red Hat, AIX and Linux hosts utilizing EMC's Data Domain Deduplication Storage Systems.• Setting up and monitoring daily backup reports using EMC's Data Protection Advisor• Development of proprietary software in C# to provide integration between systems and automating processes.• Keeping up to date with EMC Security Advisories (ESAs) and Common Vulnerabilities and Exposures (CVEs)• Maintaining SSL certificates on all EMC products that we support.• Collecting data and generating graphs and for monthly backup capacity reporting.• Creating Service Level Agreement (SLA) reports and optimizing the process. Show less

• 

  Dell Technologies

  Feb 2018 - now

  * Designed and developed Ansible roles to provide a common framework for Dell Technologies Managed Services* Created Ansible playbooks to provide automated jobs and endpoints for end user consumption* Familiar with Hashicorp Vault and leveraging REST APIs* Created Grafana dashboards to enhance observability using time series metrics from Prometheus using PromQL* Maintained and operate AWX as an automation engine, setting up projects, job templates and inventories* Migrated and maintained automation code in Powershell, Python, Bash and other scripting languages* Proficient in DevOps tools including Jira, Gitlab* Experienced using Red Hat Linux (RHEL) systems, networking, containers and troubleshooting* Explored other automation and orchestration platforms such as vRealize Orchestrator and Octopus Deploy* Experience in Agile methodologies with good understanding and working knowledge of Scrum Show less Key duties include:• Managing the backup and restores of over 8000 clients which use EMC's Avamar backup software or IBM's Tivoli Storage Manager on Windows, Red Hat, AIX and Unix/Linux hosts utilizing EMC's Data Domain Deduplication Storage Systems.• Ensures that all processes and workflows are tested and working as per design.• Identifying and correcting defects using a systematic problem-solving approach.• Creating and using automated workflows by utilizing vRealize Orchestrator. (VRO)• Produce, analyse and present the monthly bill to the customer on behalf of Backup Tower (using Python and Microsoft Excel).• Troubleshooting network issues within the environment. (Routing, TCP/IP)• Researches new technologies/implementation of new features to further enhance service offerings.• Scripting and automating processes by utilizing macros. (AutoHotkey)• Setting up and monitoring daily backup reports using EMC's Data Protection Advisor• Key support person for proprietary software in C# to provide integration between systems and automating processes.• Keeping up to date with EMC Security Advisories (ESAs) and Common Vulnerabilities and Exposures (CVEs) using Risk Management processes.• Maintaining SSL certificates on all EMC products that we support.• Collecting data and generating graphs and for monthly backup capacity reporting and management.• Creating Service Level Agreement (SLA) reports and optimizing the process. Show less

  • Principal Engineer (DevOps), Dell Technologies Managed Services

    Jun 2023 - now

  • Principal Engineer (Hybrid Cloud), Dell Technologies Managed Services

    Feb 2022 - May 2023

  • Principal Engineer (Backup), Dell Technologies Managed Services

    Apr 2021 - Feb 2022

  • Senior Engineer, Dell Technologies Managed Services

    Aug 2019 - Apr 2021

  • Engineer II, Infrastructure Managed Services

    Dec 2018 - Aug 2019

  • Senior Analyst, Infrastructure Managed Services

    Nov 2018 - Dec 2018

  • Associate Delivery Specialist (Analyst), Infrastructure Managed Services

    Feb 2018 - Nov 2018