Madison Thompson

Experience

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  Rutter's

  Aug 2014 - Oct 2017

  Customer Service Representative

  Rutter's is a chain of convenience store and was founded in 1968. The mission of Rutter’s is to offer customer’s convenient high quality food and beverages, competitive fuel prices and the latest technology to provide convenience at the speed of life. The skills I have gained from working at Rutter's:• Excellence customer service and communication skills• Commercial awareness • Efficient time management skills• Sales experience• Effective organization

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  HACC, Central Pennsylvania's Community College

  Aug 2017 - Dec 2017

  Peer Tutor

  HACC, Central Pennsylvania’s Community College, was established in 1964. HACC is the first and largest of Pennsylvania's 14 community colleges. HACC's mission and purpose is "learning for all; learning for life." As a peer tutor at HACC, I helped students with their coursework by integrating effective learning and study strategies. I also helped clarify course content, assignments and material.Skills:• Strong communication• Efficient organization• Conflict resolution• Great patience Show less

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  Starbucks

  Aug 2017 - May 2020

  Starbucks Barista / Trainer

  Starbucks' story began in 1971, with a single store in Seattle's Pike Place Market. From there, Starbucks has grown to more than 30,000 retail stores in 80 markets. Starbucks prides itself on connecting to its customers through their exceptional products. Their mission is “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” Initially trained as a Starbucks Barista in 2017, I was quickly moved to a Starbucks Trainer. Becoming a Starbucks trainer widened my responsibilities in the company, as well as provided me with relevant leadership skills. My responsibilities as a Starbucks Barista and Trainer include training new employees and preparing them for their job duties, communicating with customers and employees, and perfecting customer orders. Skills:• Strong communication skills• Enhanced teamwork• Demonstrated punctuality • Ability to multitask• Strong attention to detail • Works well under pressure • Improved critical thinking and problem solving Show less

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  Prevention Links

  Jan 2020 - May 2020

  Greenway Family Success Intern

  Prevention Links focuses on identifying and enhancing existing strengths within the individual, family, school, and work setting to serve as the first and most valuable resource in sustainable revitalization of all types of community. Prevention Links implements training programs and evidence based strategies, practices and programs that are outcome based and empower all segments of a community to be actively engaged in changing their environments.Current Responsibilities:• Communicate effectively with management and instructors and openly accept critiques and suggestions for areas of improvement.• Report back to internship coordinator and director to receive day-to-day tasks and responsibilities.• Collaborate with diverse staff members, coordinate key events and activities, and work with a dynamic team to initiate and engage families in a wide range of activities and services at the FSC. • Work with a grant from the Horizon Foundation for New Jersey to conduct research, compile data, and prepare a program for consideration and implementation by the director of Greenway FSC and The New Jersey Chapter, American Academy of Pediatrics. Show less

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  A Bridge to Independence

  May 2020 - Sept 2021

  Service Coordinator

  A Bridge To Independence‘s main goal is to bridge the gap in the delivery of Home and Community-Based Services for Individuals with Disabilities in order to promote Independent Living. A Bridge To independence is a service coordinator entity that prides itself on serving the commonwealth of Pennsylvania.Responsibilities:•Work with consumers to ensure they receive the highest quality of in-home service•Assess the service needs of consumer and connect them with the correct provider •Offering excellent customer service •Maintaining compliance with policies and procedures•Collaborate with a diverse team of Service Coordinators Show less

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  Constant Therapy Health

  Aug 2021 - now

  Account Manager

  Constant Therapy Health is a AI-powered digital speech, language, and cognitive therapy program. Constant Therapy is designed to deliver customized, evidence-based tasks that help improve skills and rebuild confidence.