Aditya Sharma

Experience

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  RELIGARE HEALTH INSURANCE (RHI)

  Apr 2014 - May 2019

  Wellness Manager

  Successfully configured wellness products on TRACTUS for 1000+ corporate clients and 5+ million retail customers which generates revenue of over INR 200 crore per year.Developed mobile app on Android and IOS platforms and web-based solution including API integrations with external parties which helped in improving the servicing experience for customers, daily operational processes for business operations and timely payments to service providers.These solutions offer 2 lakhs plus daily cashless OPD transactions and 10k plus daily health checkup appointment bookings.Increased credibility and client awareness through marketing collateral and presentations, public relations campaigns.Achieved revenue objectives by implementing cost-cutting measures.Created Standard operating procedures as per ISO 9001:2015 standards.Created training manuals for business unit teams, clients and service providers.Provided walkthrough of applications to business unit teams, corporate clients and service providers.Applied honed problem-solving skills to analyze and resolve issues impacting client, business operations and goal achievement.Successfully passed internal audits each year.Actively provided support to clients, business unit teams and support teams.Awarded with "Star Employee of the Month". Show less

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  Suraksha Diagnostic Pvt Ltd

  May 2019 - Jun 2020

  Business Analyst

  Researched and analyzed competitor's solutions to create requirement to build mobile app and website which covers complete outpatient treatment life cycle.Provided ideas to and collaborated with management and business unit team members to design new mobile app on Android and IOS platforms to enhance customer's servicing experience and increasing revenue by implementing AI and ML.Evaluating vendors with high user experience and technical specifications to build mobile app.Improving sales order creation and sample collection process in existing Phlebex mobile app.Identified, analyzed and collaborated with supporting vendors to resolve integrity of data flow between Unity and DMS.Actively providing remote support to users in order to resolve their issues.Promoting brand name and service offerings on Facebook, Instagram, Google and Twitter by digital marketing in collaboration with digital marketing vendor. Show less

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  Collabera Inc.

  Jun 2020 - Jul 2021

  Senior Business Analyst
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  ZS

  Jul 2021 - now

  Business Technology Solutions Associate Consultant