Experience

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  Fusion film

  Jan 2015 - Jan 2019

  Owner and operator
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  Crafty corner

  Dec 2017 - Nov 2020

  Bartender
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  Arroz estudios

  Oct 2019 - Feb 2021

  Co-founder
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  Marley spoon

  Mar 2021 - Nov 2021

  Customer care expert

  - Versed in the use of Zendesk.- Handed multiple chat conversations simultaneously while providing accurate and timely responses.- Identified customer issues, analysed problems, and provided appropriate solutions or escalating complex issues to higher levels of support.- Developed a deep understanding of features, functionalities, and frequently asked questions about our products and services.

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  Starcircle

  Nov 2021 - Nov 2023

  Talent advisory specialist - on behalf of doordash and wolt

  - Provide clients with market insights based on data.- Collaborate with colleagues and managers to foster innovative ideas that leverage data-driven approaches to solve customer issues.- Conduct pre-screening calls with candidates to determine their qualifications, interests, and relevance while prioritizing their candidate experience.- Proactively identify opportunities for enhancing existing day-to-day processes.- Work alongside our Talent Intelligence team to provide the most accurate, clean data to our clients weekly.- Embed myself with each client to become part of their team.- Work with Wolt as part of their cohesive Talent Advisory team in an end-to-end capacity across a number of roles, including sales and support.- Support the development and implementation of outreach content and candidate call scripts as part of the Talent Advisory process. Show less

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  Tribe.xyz

  Nov 2023 - Jul 2024

  Talent sourcer

  - Identified top talent across HR, Sales and Tech Roles- Collaborated with recruiters to establish ideal candidate profiles- Engaged potential candidates via LinkedIn Recruiter and Email- Scheduled candidate interviews with Talent Acquisition teams and Hiring Managers- Developed and sustained talent pipelines (evergreen roles and expansion markets) for present and future hiring needs- Screened resumes and pre-screened incoming candidates

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  Kamila.ai

  Nov 2023 - Jul 2024

  Customer success manager

  As a Customer Success Manager at Kamila.ai, I specialize in maximizing the value of our platform for our clients. I work closely with you to ensure seamless integration and utilization of our AI-powered recruitment solutions, optimizing your hiring process for efficiency and quality. Let's elevate your recruitment journey together!

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  Ethical assembly

  Sept 2024 - Oct 2024

  Marketing, communications and sourcing consultant

  As part of the Ethical Assembly team, I am dedicated to promoting our mission of fostering a just and sustainable future through radical integrity, inclusivity, and systemic change. My responsibilities encompass engaging with international speakers to curate authentic voices for our conference and identifying target audiences to amplify our message. I contribute to creating a welcoming space where diverse perspectives are celebrated, ensuring that our events promote open dialogue and inspire collective action. By aligning with our manifesto's principles, I help facilitate meaningful connections and drive forward the conversation on climate justice and social equity. Show less

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  Zendesk

  Jan 2025 - now

  Business development representative