Letizia Scandelli

Letizia Scandelli

Store Assistant

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location of Letizia ScandelliBarcelona, Catalonia, Spain

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  • Timeline

  • About me

    Sales Team Leader at BeSafe Group | helping, with a smile, the hotels to change the way of the future travel

  • Education

    • Liceo Linguistico Racchetti, Crema

      2009 - 2014

      Lingue straniere: inglese, spagnolo e tedesco.

    • Università degli Studi di Milano-Bicocca

      2014 - 2017
      Laurea Triennale in Scienze del Turismo e Comunità Locale
    • Università degli Studi di Milano-Bicocca

      2017 - 2019
      Laurea Magistrale LM Turismo, Territorio e Sviluppo
    • Universidad Rey Juan Carlos

      2018 - 2018
      Erasmus + Dirección Internacional de Turismo
  • Experience

    • Stroili Oro Group

      Nov 2015 - Sept 2019
      Store Assistant

      Managing the store, from cashflow to securing the itemsProviding excellent customer experience and retail sales

    • Dea Eventi Aziendali

      Feb 2017 - Apr 2017
      Events Organisation Assistant

      Supporting the event manager in managing relationships with partners and suppliers Assisting with onsite inspections visiting for team buildings and corporate events

    • ACI Blueteam

      Nov 2019 - Nov 2020
      Travel Agent Consultant

      Issuing flight tickets by using different GDS platformControling the negotiation funnel with operators (tour operator / trabel agencies) and airlines B2B customer service support

    • BeSafe Group

      Jan 2021 - Mar 2025

      Team and people management KPI and target setting Key acquisition and performance Performance analysis with revenue focus, upselling and cross-selling.Key acquisition: chain deals and 4/5 stars indipendent hotels. Supporting with partnership activities and focus on the Spain and Portugal marketsSpeaker during international industry fairs (FITUR, TIS) Account performance on pre-existing clientsAcquisition and performance KPIs Business trip organizationSpeaker during webinar, national industry events (Summit Hospitality, HICON) Acquiring leads from marketing and pro-active cold calling Managing the sales funnel during industry fairs - before, during and after the event Supporting Customer Service department

      • Sales Team Leader

        Feb 2025 - Mar 2025
      • Account manager

        Nov 2022 - Feb 2025
      • Junior Account Manager

        Jan 2022 - Nov 2022
      • Account Executive

        Jan 2021 - Jan 2022
  • Licenses & Certifications

    • Bbtween lingue - Spagnolo B2

      Università degli Studi di Milano-Bicocca
      May 2018
    • Fondamenti di Marketing Digitale

      Google
      Nov 2020
      View certificate certificate
    • Laurea in Scienze del Turismo e Comunità Locale

      Università degli Studi di Milano-Bicocca
      Sept 2017
      View certificate certificate
    • International Student

      Università degli Studi di Milano-Bicocca
      Dec 2018
      View certificate certificate