Experience

• 

  Stroili oro group

  Nov 2015 - Sept 2019

  Store assistant

  Managing the store, from cashflow to securing the itemsProviding excellent customer experience and retail sales

• 

  Dea eventi aziendali

  Feb 2017 - Apr 2017

  Events organisation assistant

  Supporting the event manager in managing relationships with partners and suppliers Assisting with onsite inspections visiting for team buildings and corporate events

• 

  Aci blueteam

  Nov 2019 - Nov 2020

  Travel agent consultant

  Issuing flight tickets by using different GDS platformControling the negotiation funnel with operators (tour operator / trabel agencies) and airlines B2B customer service support

• 

  Besafe group

  Jan 2021 - Mar 2025

  Team and people management KPI and target setting Key acquisition and performance Performance analysis with revenue focus, upselling and cross-selling.Key acquisition: chain deals and 4/5 stars indipendent hotels. Supporting with partnership activities and focus on the Spain and Portugal marketsSpeaker during international industry fairs (FITUR, TIS) Account performance on pre-existing clientsAcquisition and performance KPIs Business trip organizationSpeaker during webinar, national industry events (Summit Hospitality, HICON) Acquiring leads from marketing and pro-active cold calling Managing the sales funnel during industry fairs - before, during and after the event Supporting Customer Service department

  • Sales Team Leader

    Feb 2025 - Mar 2025

  • Account manager

    Nov 2022 - Feb 2025

  • Junior Account Manager

    Jan 2022 - Nov 2022

  • Account Executive

    Jan 2021 - Jan 2022