
Timeline
About me
Global IT Commercial and Digital Workstream Lead
Education
Universidade anhembi morumbi
2014 - 2017Bacharelado administração de empresasUniversidade presbiteriana mackenzie
2018 - 2019Pós graduação governança em tiHult international business school
2020 - 2022Executive mba business
Experience
Assiociação internacional shalom
Apr 2005 - Oct 2013VoluntarioAtuação de diversas atividades junto a Associação internacional sem fins lucrativosGestão Financeira da AssociaçãoAdministração de rádio Planejamento estratégico Trabalhos sociais com jovens e desabrigados Organização de eventos para até 80000 pessoas
Construtora planos
Nov 2013 - Mar 2014Gerente comercialAdministração de shopping center é edifício comercial da construtoraNegociação de aluguel de espaços do shopping junto a lojistasGestão de contratos com
Unidade cearense de ultrassonografia
Mar 2014 - Dec 2014AdministradorDiretor de empresa familiarElaboração e acompanhamento de planejamento estratégico Definição de políticas e diretrizes da empresaGestão administrativa financeira da empresaGestão de pessoasPlanejamento orçamentário
Synchro - solucao fiscal brasil
Jan 2015 - Jan 2016Administrador de salesforceMapeamento de processos e configuração da venda consultiva no Salesforce.Desenvolvimento de workflows, processos de aprovação, customizações no SalesforceTreinamento de usuários para maior adoção do SalesforceDesenvolvimento de relatórios e painéis com principais indicadores da organização
Top information
Jan 2016 - Mar 2017Salesforce consultantWorked on identifying business requirementsWrote functional specification documents Coordinated developer teams to deliver designed solutionsExperience with Agile projects
Thomson reuters
Apr 2017 - Feb 2019Salesforce business analystCoordinated efforts to implement Salesforce solutions in LatAm countries.Business Requirements analysis and created documentation.Led as a Product Owner a cross functional team from multiple countries resources to develop a workstream for an Enterprise Salesforce Project
Lab5
Feb 2019 - May 2021Worked in resourcing allocation across different Salesforce projectsLed Salesforce implementation and support projects to achieve business transformationProject budget ManagementLed a product development effort on a in-built Salesforce app Acted as a functional lead across different Salesforce projectsLed face to face meetings to gather business requirementsCoordinated technical teams to accomplish the deliverables.
Delivery Director
Jun 2019 - May 2021Salesforce Consultant
Feb 2019 - May 2021
Hansaworld
May 2021 - Sept 2022It product managerResponsible for Standard ERP product in Portuguese markets (Portugal and Brazil). Define localization requirements and collaborate with development teams to deliver new features for the product.Managed a project to develop and launch the first version of the ERP for Brazil, driving changes in the product through an integration project with Avalara partner for tax calculation and e-invoicing.Coordinate changes in the product in its whole lifecycle. From defining requirements, discussing design changes with technical architects, coordinate integrations with partners, to lead QA efforts and approve releases. Show less
Domo chemicals
Sept 2022 - nowResponsible for the Delivery of Global implementation and support of Salesforce instance in Domo Chemicals, leading project initiatives, change requests, localizations and managing the internal Salesforce team for different Salesforce Technologies.Created and presented to top management business cases for Salesforce projects (B2B Commerce Cloud, Salesforce CPQ, Experience Cloud and AI initiatives).Led the implementation of B2B Commerce Cloud from scratch, from creation and approval of business case, RFP process, to implementation and roll out.Led the Global implementation of Salesforce CPQ. Acted as a liaison between the business and the technical team to a successful implementation of CPQ as part of a Digital transformation program.Managed a team of 5 internal Salesforce functional and technical resources and different externals on diverse Salesforce implementations, change requests and support.Stakeholder management with business across the globe, with continuous interactions, reports, Steering Committees, business cases pitches and workshops. Show less
Global IT Commercial and Digital Workstream Lead
Oct 2024 - nowSalesforce Product Owner
Sept 2022 - Nov 2024
Licenses & Certifications
- View certificate
Salesforce certified sales cloud consultant
SalesforceAug 2016 Salesforce ai associate
SalesforceDec 2023- View certificate
Salesforce certified administrator
SalesforceMar 2015 - View certificate
Salesforce certified development lifecycle and deployment designer
SalesforceMay 2020 - View certificate
Salesforce certified service cloud consultant
SalesforceSept 2016 - View certificate
Salesforce certified community cloud consultant
SalesforceApr 2020
Languages
- poPortuguês
- inInglês
- esEspanhol
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