
Timeline
About me
"Chase your dreams, not your competition"
Education

Florida international university - college of business
2019 - 2021Bachelor of business administration - bba business administration and management, general 3.9 gpaActivities and Societies: NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS TAU SIGMA HONOR SOCIETY SUMMA CUM LAUDE BETA GAMMA SIGMA HONOR SOCIETY

Florida international university - college of business
2019 - 2021Bachelor of business administration - bba international business 3.9 gpaActivities and Societies: NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS TAU SIGMA HONOR SOCIETY SUMMA CUM LAUDE BETA GAMMA SIGMA HONOR SOCIETY

Robert morgan educational center and technical college
2013 - 2015Associate of science - as automotive engineering technology/technician 4.0 gpa
Miami dade college
2017 - 2019Associate of arts - aa business administration and management, general 3.6 gpa
Miami dade college
2018 - 2019College credit certificate business specialist - general business 4.0 gpa
Experience

Tesla
Jul 2017 - Jun 2019Engineer ii• Led a team of 5 employees to increase morale, and productivity with monthly professional development initiatives.• Executed vehicles on time as a team, for the customers and guaranteed customer satisfaction by 100% survey increasing our clients flow thru our location.• Achieved and Exceeded, in Virtual Service diagnostics over-the-air named number one, from every factory from the USA to the overseas. • Surpassed my peers in exceeding myself in education within the company and outside source to achieve greater goals for the company and able to expand the service team in help they need for the company. Show less

Target
Sept 2019 - Feb 2020Property manager• Managed the project management development team, to successfully complete performance appraisal ahead of schedule and between $25,000-$100,000 under budget on big projects or remodels. • Administered the staff to make sure we are up to date on codes of the company standards in safety regulations and on store safety.• Communicated to Train and lead sales associates on the floor to make sure we uphold our number one rule in customer satisfaction and putting customer always first.

Microsoft
Apr 2021 - nowKey enabler to drive Cloud Service Provider and Enterprise. Continuous improvementin the US, Canada, and LATAM partner ecosystems, working with cross functional international teams and directly with partners to land Microsoft change while understanding the partner feedback and specific requirements.Main responsibilities:• Leverage a comprehensive partner engagement model to land change.• Capture partner feedback & requirements by process area through Voiceof Partner services and data insights to drive committed roadmaps, processimprovements, and close the loop with Partners.• Gather quantitative and qualitative insights from Subsidiary stakeholdersand Partners to improve processes, capabilities, programs, and/or readinesscontent.• Use subject matter expertise to support partner readiness through ourPartner Community engagement• Influence policy changes and optimization that allows customers & partnersto do business with Microsoft easily. Show less
Partner Enablement Manger
Jan 2024 - nowPartner Business Operations Manager
Apr 2021 - now
Licenses & Certifications
- View certificate

Accessibility in action
MicrosoftJun 2021 - View certificate

Business process improvement
LinkedinMar 2022 - View certificate

Project management foundations
LinkedinJan 2023 - View certificate

Launch excellence - launch policy
MicrosoftMay 2021 - View certificate

Microsoft new commerce experience advisor
Td synnexFeb 2022 - View certificate

Copilot for m365 achiever badge - foundational
MicrosoftFeb 2024 - View certificate

Process improvement foundations
LinkedinJan 2022 - View certificate

Prosci® taking charge of change
ProsciMar 2023 - View certificate

Business analysis foundations: business process modeling
LinkedinJan 2022 - View certificate

Learning to be promotable
LinkedinJan 2023 - View certificate

Operational excellence foundations
LinkedinFeb 2022 - View certificate

Management excellence at microsoft: model, coach, care
LinkedinOct 2023
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