
Timeline
About me
Front Office Manager with people focus - I take care of the teams who take care of our guests.
Education

Budapest business school (faculty of commerce, catering and tourism)
2007 - 2010
Experience

Mercure hotels
Jan 2011 - Nov 2012Front desk receptionistHotel Mercure Budapest Duna- day and night shifts- check-ins and check-outs- billing guests- running daily closure- serving guests in the lobby barMost of the times we had to carry out night shifts completely on our own so it helped me a lot in developing strong multi-tasking skills. I improved my communication skills not just with clients, but with colleagues as well, because internal communication between departments is just as important as customer care, but most importantly I learned how to work efficiently as a part of a team. Show less

Mgallery hotel collection
Nov 2012 - Mar 2018Hotel Nemzeti Budapest - Mgallery by Sofitel- handling guest invoices- providing sightseeing information and booking different tours- working close with other departments for smooth daily operation- pro-active and friendly attitude, high level of acceptance for different cultures- ability to read guests to create memorable momentsAs the hotel re-opened after being closed for a few years due to reconstruction works we had to start almost everything from scratch. I was the only one member of FO team with daily routine in running day closures so it was my duty to plan the entire night audit procedure. Together with the FO Supervisor and the Rooms Division Manager I was responsible for training the young and motivated but inexperienced reception team, and only within months we found ourselves in the Tripadvisor top 10, most of the reviews praise the excellent staff. Show less
Front Office Supervisor
Mar 2014 - Mar 2018Front Desk Receptionist
Nov 2012 - Mar 2014

R70 fitness
Mar 2018 - Feb 2019Personal trainerAfter finishing my Personal Trainer studies (completed 3 courses: fitness instructor, personal trainer and corrective trainer) I started growing my clientele while still remaining in Hotel Nemzeti as a part time room controller helping out front office and reservations.In a few months I got so busy in the gym that I had to give up my job at the hotel.My main motivation as a trainer was to make people feel better in their bodies, to take back the control of their health and to get back the mobility that they lose over a 9 to 5 desk job. Show less

Budapest congress center managed by accor
Jan 2019 - May 2021Credit manager- the link between hotel and accounting- invoicing and corrections- managing the receivables- month closing duties- solving finance related issuesNovotel Budapest City & Budapest Congress Center achieved the best DSO result in 2019 out of all Accor hotels in Hungary.

D8 hotel
Jun 2021 - Jan 2022Front office manager
Accor
Mar 2022 - Oct 2023Front office managerIbis Styles Budapest Center

Tribe budapest stadium
Oct 2023 - Sept 2024Front office managerBuilding the front office team and operations from ground up in a dual branded hotel with 332 rooms.
Licenses & Certifications
- View certificate

Excel 2016 essential training
LinkedinNov 2020 - View certificate

Excel 2016: advanced formulas and functions
LinkedinJan 2021 - View certificate

Excel: lookup functions in depth
LinkedinNov 2020
Languages
- enEnglish
- spSpanish
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