Experience

• 

  Atos

  Jan 2009 - May 2016

  Senior analyst – infrastructure management

  Atos is a global leader in digital transformation. European number one in Cybersecurity, Cloud and High-Performance Computing, the Group provides tailored end-to-end solutions for all industries in 73 countries.I joined Affiliated Computer Services (ACS) as an Intern, moved to Xerox post acquisition of ACS by Xerox in 2010. Transitioned to Atos in 2015 post acquisition of Xerox’s IT Outsourcing operations by Atos.Worked as Server Administrator, provided remote infrastructure support to clients and handled User Account related administrative task. Managed Virtual Machines (VMs), ESXi servers and monitored VM performance & resource usage. Worked on Incident, Problem, Task and Change Management initiatives in compliance with ITIL standards. Generated reports on storage, memory, CPU usage & summary of VMs and analyzed reports to improve performance.» Migrated VMs from one ESXi Host to another using VMware vMotion» Migrated VMs from one datastore to another using Storage vMotion» Managed and configured VMs using Virtual Center in vSphere5» Monitoring Server performance, optimized and troubleshot Windows 2003 / 2008 Servers » Engaged in troubleshooting Server Backup & Boot failures, Windows Server Operating System related problems» Managed Server backups using TSM, NetBackup and Avamar Backup solution» Handled Print Servers & File Servers, RAID and Disk Management» Created and managed User Accounts in Active Directory Services (ADS Show less

• 

  Jpmorgan chase & co.

  May 2016 - now

  I am Infrastructure Lead responsible for Risk and Remediation for dedicated Line of Business.My role encompasses :Implement and where needed establish governance processes to reduce risk from failed internal processes, inadequate identification of risks, inadequate controls, and emerging risksThis role assesses risks and drive actions for remediation activitiesIdentify and aggregate thematic risks and trends Establishes and oversees adherence to policies and standards impacting technology and cyber risks Identification of technology risk impacting the business that is quantified, communicated, and managed, including recommendations for resolution, and identifying the root cause/key themesPartner with Third Party Oversight teams to ensure effective vendor risk management, with a focus on Cloud computing / emerging technologies Maintain an understanding of Product teams strategies, product roadmaps and key investment programs Apply working experience in multiple security or risk management domains (e.g., application security, vulnerability management, data protection, encryption, logging and monitoring, network security) Assess technology risks and businesses and products evolve to effectively identify and suggest remediation plans Show less For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Currently a leading Global Financial Services Organization with operations, servicing clients in more than 100 countries.I am functioning as Server Administrator, interacting with and updating clients on operational activities like Incident, Problem and Change Management, discussing action plans on improvement areas and enabling better customer service delivery. Ensuring on-time resolution of hardware failures with the vendors and Data Center. Preparing knowledge base articles, mentoring and training new team members to ensure seamless remote Infrastructure Support delivery to clients.» Optimizing and troubleshooting Windows 2003 / 2008/2012/2016 servers» Troubleshooting Server boot failures, Windows Server backup failures, Windows Server OS and application related problems » Managing Server backups using NetBackup solution» Managing workloads in private cloud, AWS» Managing User Account related administrative tasks; troubleshooting account lock-out issue» Managing Virtual Memory & Performance settings» Monitoring Server Performance and System Events» Creating reports related to storage, memory, CPU usage and summary of virtual machines Show less

  • Vice President Lead Infrastructure Engineer

    May 2016 - now

  • Infrastructure Associate

    May 2016 - Nov 2021