Amy Wolf

Amy Wolf

Resident Assistant

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  • Timeline

  • About me

    Training and Development Manager for the Client Operations Team at Cloudmed, an R1 company

  • Education

    • University of North Carolina Asheville

      2007 - 2011
      Bachelor of Arts Art Education; Painting Concentration

      Activities and Societies: Teaching Fellows, Resident Assistant, Omicron Delta Kappa, Undergraduate Research Scholar Graduated Cum Laude and with Distinction in Art

  • Experience

    • UNC Asheville

      Aug 2008 - May 2011
      Resident Assistant

      - Built community and enforced university policy on my hall of 40+ residents and in a building of 300+ residents- Offered informational, personal, social, and academic assistance- Organized and assisted with social/educational events on my hall, in my building, and campus-wide- Built leadership, conflict resolution, and other "people" skills

    • Buncombe County Schools

      Jan 2011 - Apr 2011
      Student Teacher and Observer

      *North Buncombe Middle School- Observed, assisted and accompanied cooperating teacher throughout daily school routines- Composed and implemented lesson plans, activities, and assessments- Reflected upon strengths and weaknesses with cooperating teacher in order to improve teaching ability

    • Atelier Gallery

      Oct 2011 - Aug 2012
      Professional Artist, Painter

      My paintings were sold at the Atelier Gallery in downtown Asheville.

    • Buncombe County Schools

      Dec 2011 - Jul 2012
      Title One Reading Assistant

      *Leicester Elementary School

    • Durham Public Schools

      Aug 2012 - Jul 2013
      Art Teacher and Reading Coach

      *Chewning Middle School- Offered a standard level 8th grade Art class & an “Extended Art” with modified assignments during the 2nd semester- Provided both general and targeted remedial reading support to improve student academic success- Participated in the School Improvement Team, Priority School Team, Wellness Comm., Media/Tech Advisory Comm., Tai Chi Club

    • The School for Creative Studies

      Jul 2013 - Jun 2017
      Visual Arts Teacher

      - Electives Department Head, School Improvement Team Member/Secretary, Literacy Tutoring (6th Grade), Art Club- Developed a middle & high school Fine Art curriculum focused on real world application of art concepts & connecting creative problem solving skills to the core subjects; taught all Visual Arts levels between 6th grade art & AP Studio Art- Wrote curriculum for the Governor’s Teacher Network program- North Carolina Department of Instruction | August 2015 - May 2016- Developed a 9 week curriculum for the state of North Carolina; published on a statewide resource available to all NC teachers- Wrote curriculum for the DPS School District- Durham Public Schools Magnet Office | January 2014 – June 2016- Collaborated on the development of a comprehensive curriculum for two full length courses which included a yearly pacing guide, essential standards based lesson plans, & supporting lesson documents/materials, which benefits 700+ students per school year Show less

    • Little Sunshine's Playhouse

      Aug 2017 - Jul 2018
      Lead Teacher

      Responsibilities included lesson planning based on GELDS and “Creatively Shine” Reggio Emilia influenced curriculum, daily instruction, daily written and verbal communication with parents, care and nurturing of children aged infant through preschool

    • Cloudmed, an R1 company

      Jul 2018 - now

      - Leveraged contract documentation and historic Underpayments data to complete 20 of 29 payer mappings completed in 2021/22, resulting in a total of 44,750 unique payer combinations reviewed, $3.95M in Write Offs Avoided, and 1,410 Auditor Hours Saved- Conducted Darkspace/Whitespace Auditing and Payer Mapping updates in order to reduce removals and maximize revenue- Developed and delivered targeted training material regarding payer knowledge and internal tool utilization- Created the Claim Statusing Resource, a comprehensive OneNote based repository of payer, statusing, and general information- Gathered team feedback, prioritized needs, and collaborated with leadership & Product Development to improve the Invoicing Tool- Assisted with stand up of cross-functional DRGV Follow Up Team, contributing $15k+ additional revenue for first tenant onboarded- Served on Reimbursement Team Training Committee, facilitating effort to overhaul and streamline onboarding process/material Show less *formerly Triage Consulting Group- Effectively managed up to 200 accounts simultaneously to resolve underpaid hospital claims, recovering over $3M in revenue per year- Conveyed claims processing standards/laws via phone and written correspondence in order to reconcile underpaid hospital claims- Composed SQL queries to analyze account load, capture reimbursement trends, & provide feedback to internal clients/leadership- Utilized a variety of HIS & payer portals to research accounts, including Availity, Navinet, Epic, Affinity, nThrive, etc. Show less

      • Training and Development Manager

        May 2022 - now
      • Senior Reimbursement Payer Analyst

        Jul 2021 - May 2022
      • RSG Analyst II

        Jul 2019 - Jul 2021
      • RSG Analyst I

        Jul 2018 - Jul 2019
    • Decatur Estate Vintage Market

      Nov 2022 - Dec 2023
      Professional Artist, Painter

      Sold a variety of fine art and illustration pieces at Decatur Estate Vintage Market

  • Licenses & Certifications