Payton Johnson

Experience

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  Kids First Sports Safety

  Jun 2019 - Jun 2023

  Head Youth Sports Instructor

  As a certified Kids First instructor, I promote the classroom-to-field transition through skills, safety, fundamentals, and player confidence training.  Coordinate parent meetings at the start of each session to outline the camp curriculum in alignment with the company’s mission and standards  Create unique lesson plans for each session to enhance skills training and foster an environment where children learn to enjoy fundamentals as much as playing the game  Supervise and train new coaches in company policies and what is required of them to succeed as a coach Show less

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  Joliet Slammers Professional Baseball Club

  Jan 2021 - Aug 2022

  Front Office Intern

  Conducted market research and collected data to develop possible sponsorship opportunities for the team ● Gathered information and spreadsheets that outlined player statistics for all 35 team members. ● Collaborated with the facilities department on field/ballpark maintenance and equipment inventory during the off-season  Assisted in the creation and activation of promotional events  Collaborated with different departments throughout the off-season and season to contribute to a successful season Show less

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  Lewis University

  Mar 2021 - Dec 2022

  NCAA Event Operations: Lewis University

  Conduct field operations for a top-ranking NCAA Division II athletic program. ● Collaborate with events coordination team to maintain facilities for 25+ home events per season across various venues ● Leverage interpersonal skills and customer service expertise while executing pre-, in-game, and post-event duties, resulting in well-managed events that promote consumer retention and satisfaction ● Acted as secondary communication between officials and the AD of Athletics for External Relations to ensure they are ready for the event Show less

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  University of Tennessee

  Aug 2023 - Nov 2024

  Hospitality and Event Intern

  Acted as the transportation liaison for the families of the University of Tennessee Football Teams coaching staff  Ensured that the families of the coaches were safely transported to and from their various gameday destinations  During the post-game, take all the VIPs, including players and coaches, from the stadium to their cars in a safe and timely manner  Entrusted with driving coaches' cars from the facility to the airport for away games so the coaches would have them for after the game  Interacted with event VIPs and gave them top-notch customer service to ensure they had a low-stress gameday Show less

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  University of Tennessee, Knoxville

  Aug 2023 - now

  Promoted from Building Manager to Supervisor in October 2024, I was recognized and entrusted with the responsibilities of a shift lead in the RecSports department  Conduct opening procedures to ensure the staff and building are ready for the patrons and do the same during closing shifts by providing the facility is clear of patrons and locked up and ready for the opening shift the next day Coordinate with student staff and assign them their shift responsibilities Attend meetings with professional staff and discuss with them and give suggestions on how we can improve the facility from a student-staff perspective Resolve shift conflicts when they arise Show less Promoted from Assistant to Building Manager in May 2024, I was entrusted with more responsibilities in the management of the facility  Uphold and maintain professional discourse with coworkers and a welcoming environment for nearly 1000 patrons a day  Facilitated effective communication with supervisors and subordinate coworkers by giving and receiving instructions  Resolved patron issues through effective mediation and diffusion habits  Developed effective leadership and management habits through task delegation to increase overall facility efficiency Show less

  • Facility Supervisor

    Oct 2024 - now

  • Building Manager

    May 2024 - Oct 2024

  • Recreation Assistant

    Aug 2023 - May 2024
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  Visit Knoxville

  Jun 2024 - Jun 2024

  Operations Intern

  Conducted various event day tasks to ensure all patrons and attendees were safe and that the event went smoothly.  Ensure that the media in attendance have their proper credentials and are situated in their allotted areas  Conduct proper fan service duties to ensure that guests and families feel welcomed to Knoxville and have the best time possible  Work with facility security to make sure fans are in the proper seating area to which their ticket reflects  Assist Visit Knoxville staff in keeping the pool deck clear of unneeded personnel and make sure divers' attempts go uninterrupted Show less