Vincent Wolfe

Experience

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  Electronics Boutique

  Jun 2000 - Feb 2005

  Assistant Manager

  I was responsible for hiring new staff, managing current staff. Doing daily reports for sales tracking. Maintaining the weekly hour allotment for the staff. I was responsible for ensuring the staff achieved specific sales goals, and motivating them to exceed personal goals.I also trained to managers and managed a store for 6 months between managers.

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  SOTH Inc.

  Feb 2005 - Mar 2012

  Manager & Trainer

  Manage an office of 12 employees. Focus is towards building new business relationships, and selling software to Medical offices. Additionally, coordinating staff with clients to provide installation, training and support. Work with owners to drive company direction, with short and long term goals.

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  Graycon I.T. Powered by Ricoh

  Mar 2012 - Mar 2019

  Managed Services

  I work with multiple customers in a variety of capacities. My primary focus is on computer security and end user security training. I provide vulnerability assessments, firewall configuration analysis, user security awareness programs, or educational seminars.Additionally I work with customers to maintain their infrastructure and assist in the development of long term infrastructure planning.

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  Expert It Solutions Alberta

  Mar 2019 - Feb 2022

  Computer Systems Technician

  I provide technical support for a variety of businesses. This can include basic desktop support to recovering from a data breach or ransomware. I focus on utilizing our toolset to create the most efficient and cost effective solution for our customers.I was responsible for developing and maintaining a Cyber Security Awareness program that incorporated monthly training, simulated phishing and creating metrics around user engagement and alerting.I provided project support that included server setup and configuration, network configuration, or user education.I have published multiple articles on the customer facing blog about computer security. Show less

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  Servus Credit Union Public Library

  Oct 2019 - now

  Board Member

  Working with an amazing group of people to help direct the future of one of Blackfalds most important resources.

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  SysGen Solutions Group

  Feb 2022 - now

  Security Analyst