Denise Arsenault

Experience

• 

  TJ Maxx - Newton Buying corp

  Feb 1986 - Jun 1988

  • Clerical / Book keeper

    Aug 1986 - Jun 1988

  • Fork lift operator

    Feb 1986 - Aug 1986
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  The TJX Companies, Inc.

  Jun 1988 - Nov 1997

  • Assistant Planning Manager

    Mar 1997 - Nov 1997

  • Sr Merchandies Analyst

    Jan 1996 - Mar 1997

  • Merchandise Analyst

    Jun 1988 - Jan 1996
• 

  TJ Maxx - Newton Buying corp

  Nov 1997 - Mar 2001

  Merchandise Controller
• 

  The TJX Companies, Inc.

  Mar 2001 - Aug 2018

  Responsibilities include supporting Distribution Centers (DCs) in the United States, Canada and Europe and all systems used to manage incoming and outgoing trailers and merchandise. • Performed root-cause analysis on issues and either provide the resolution directly to the DC or send the issue to the technical support team for analysis and problem solution. • Created and performed User Acceptance Test plans and test results for system enhancements or changes. • Created new, or update existing, User documentation as needed.• Subject matter expert in DC processes, ASN processing, DC configuration.• Communicated technical and functional changes across multiple local and global DCs.. • Developed and executed SCAN functional training on AS400 for DC staff, developers and support staff. Show less Problem solving & global support for multiple distribution centers US, Canada and EuropeSr Business Analyst Provide systems support and training for end users. • Performed root cause analysis on issues or researched and resolve issues. • Created test plans and test results for new system enhancements or changes. • Created or updated user documentation as needed. • Notified users of new enhancements or changes. • Participated in the creation of the training documentation as well as assisted in the training classes for the call center associates. • Managed a project to create data for the training region used by DC staff for training all associates. Show less

  • Business Support Analyst II

    Jun 2012 - Aug 2018

  • Sr Business Analyst

    Mar 2001 - Jun 2012
• 

  Cognizant

  Aug 2018 - now

  • Senior Business Analyst

    Aug 2023 - now

  • Senior Business Analyst

    Aug 2018 - now