Javier Mano Sebastia

Experience

• 

  Procter & Gamble

  Jan 1992 - Jan 1992

  Process engineer
• 

  Bureau Veritas

  Dec 2005 - Dec 2016

  Manage the customer service teams and to develop, implement and monitor processes that maximizes the efficiency of the department - Define, implement and manage the process improvement projects (IT tools and change management) for global operations.- Develop consistent approaches and best practices for rolling-out tools and securing effective implementation of processes to achieve expected ROI.- Manage the outsourcing of new processes, additional territories and services within the Shared Services Center (SSC) according to stakeholders' needs. In charge of Profit & Losses of the Certification Department for the Australian branch of the company

  • Director of Operations at Bureau Veritas Certification North America Inc.

    Oct 2014 - Dec 2016

  • Process Improvement Project Manager

    Jan 2011 - Sept 2014

  • Certification Manager - Australia

    Oct 2008 - Dec 2010

  • Profit Center Manager - Certification

    Dec 2005 - Oct 2008
• 

  Calidad 4.0

  Mar 2017 - Mar 2020

  Consultant
• 

  LRQA

  Mar 2020 - now

  • Business Transformation Project Manager

    Sept 2022 - now

  • Area Client Services Manager, Management Systems, South Europe

    Mar 2020 - Sept 2022