Ali Umber

Experience

• 

  Nishat Mills Ltd.

  Jan 2016 - Jun 2016

  Intern

  Working closely with the Manager or assigned staff member, and completing all allocated tasks.Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.Attending and participating in meetings, workshops, events, and exhibitions.Liaising with clients, vendors, and suppliers on behalf of the company's managers.Updating documents and sales records.Reviewing sales performance against sales targets.

• 

  Royal Farm Houses N Residencia

  Jul 2016 - Aug 2017

  Human Resources Executive

  Supports Human Resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records, and information.Substantiates applicants’ skills by administering and scoring tests.Schedules examinations by coordinating appointments.Welcomes new employees to the organization by conducting orientation.Maintains employee confidence and protects operations by keeping human resource information confidential.Maintains quality service by following organization standards. Show less

• 

  Bahria Town

  Sept 2017 - Feb 2018

  Sales Executive

  Serve customers by selling houses and meeting customer needs.Focus sales efforts by studying the existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• 

  Cubedots

  Nov 2019 - now

  Building and maintaining profitable relationships with key users.Overseeing the relationship with customers handled by our team.Resolving customer complaints quickly and efficiently.Keeping users updated on the latest improvements in order to increase efficiency.Meeting with departmental managers in the organization to plan strategically according to the workflow.Expanding the customer base by upselling and cross-selling.Understanding key users' individual needs and addressing these.Conducting business reviews using CRM data.Knowing your targets and strategizing accordingly. Show less

  • Customer Relationship Management Manager

    Jan 2022 - now

  • Customer Relationship Management Senior Executive

    Jun 2021 - Dec 2021

  • Customer Relationship Management Executive

    Jan 2021 - May 2021

  • International Sales Specialist

    Apr 2020 - Dec 2020

  • International Agent Representative

    Nov 2019 - Mar 2020