Sinead Brady

Experience

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  Noel recruitment

  Jun 2010 - Dec 2011

  Server and Hostess

  • Ad hoc work at events in Aviva Stadium, Croke Park, the O2 Arena and Slane Castle.• Hostess with MCD Productions, a multi-national event management company at top level VIP events• Provided excellent customer service from end to end• Processing cash and card sales in a pressurized environment and responsible for float management

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  Laragh homes ltd

  Jan 2012 - Jan 2014

  Assistant Secretary

  Duties and Responsibilities:• Providing excellent customer service to both new and existing clients • Handling a large volume of calls and managing busy switchboard in an effective & professional manner • Set up and handled incoming mail and office filing systems• Maintaining effective records and providing administration support to all team members• Collected and coordinated the flow of internal and external information• Prepared and organised paperwork including but not limited to invoicing records, contracts and other materials as required for meetings and expenses reports. Show less

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  ME Bank

  May 2016 - Nov 2016

  Loan Originator

  • Client services• Examining documents for discrepancy • Checking client loan restrictions• Working within all areas of loan application • Utilizes good knowledge of Veda & CRAA• Opening and closing off-set accounts• Corresponding with brokers and mobiles• Responsible for providing new customer details

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  Macpherson Kelley

  Nov 2016 - Jan 2017

  Legal Secretary Assistant

  • Opened new client files and maintained client’s records• Monitored and recorded client billings • Scheduled all appointments and meetings• Drafted and typed legal documents• Electronically file documents using Worldox• Received and disbursed all incoming mail

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  Australia Post

  Feb 2017 - Sept 2017

  Card Transactions Analyst

  Responsibilities:• Ensuring all information provided or obtained is noted as data integrity is paramount in our day to day activities• Card Refunds: Answer incoming emails from customers regarding card cancellations and refunds ensuring their finances are reimbursed after card expiry or cancellation.• EPOS Reversals: Collaborating with the EPOS helpdesk team regarding EPOS reversals to ensure funds and cards are adjusted where required.• Deceased Estates: Collaborated with customers to identify the executive estate holder, perform background checks and execute the refund of finances where required.• Fraud: Monitoring card transactions for activity that may be in contravention of Australian or State Law under AML/CTF legislation administered by Austrac. Report information to external and internal stakeholders relating to fraudulent transactions and provide monitored data to internal and external stakeholders.• Trace and Recall: Collaborating with internal and external banking organisations relating to the theft of funds on different types of load and go products. Recall requests obtained via external banks to identify trends in theft and analyse and make a decision on whether the funds can be retrieved.• General Enquiries: Responsible for the end to end monitoring, analysis and completion of customer enquiries ensuring our 24-48 hour time frame provided optimal customer inquiry support. Show less

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  La Trobe Financial

  May 2018 - now

  • Executive General Manager

    Jan 2022 - now

  • Manager investor services

    Jan 2021 - Jan 2022

  • Team leader private wealth

    May 2018 - Dec 2020