Ashley Valli

Ashley Valli

Customer Service

Followers of Ashley Valli208 followers
location of Ashley ValliBalcatta, Western Australia, Australia

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  • Timeline

  • About me

    Freelance Writer and Editor | Perth

  • Education

    • Australind Senior Highschool

      2008 - 2013
    • North Metropolitan TAFE

      2018 - 2018
      Certificate III Business Administration
    • Edith Cowan University

      2013 - 2013
      Journalism and Writing Humanities
    • Curtin University

      2013 - 2017
      Professional Writing and Publishing, and Creative Writing Humanities
    • The University of Western Australia

      2019 - 2019
      Bachelor of Arts - Honours English and Cultural Studies

      Took units in both Australian Literary Studies, whereupon I studied award-winning Australian publications from 2018, and in Special Author Studies, which focussed on the writing career and books of Virginia Woolf.

  • Experience

    • Target

      Feb 2010 - Jul 2013
      Customer Service

      -Customer service, primarily for Menswear, Footwear and Ladieswear.-Checkout experience-Stocktake experience-Layby experience

    • Jacksons Drawing Supplies

      Jul 2012 - Aug 2012
      Customer Assistant (Work Experience)

      Stock take experienceCustomer serviceTill experience Opening store (cleaning, preparing) Closing store

    • Muffin Break

      Mar 2013 - Apr 2013
      Customer Service

      Cleaning tablesKeeping muffin glass display cleanKeeping overall area presentableCustomer serviceTill experience ClosingOpening

    • Target Australia

      Jun 2013 - Dec 2017
      Closer
    • Avenoir Magazine

      Dec 2015 - Oct 2016
      Creative Writer

      -Pitched and submitted short stories to the editor from 2-4 times a month to then be made viewable online.-Work examples available here: http://avenoirmag.com/author/ashley-valli/

    • Margaret River Press

      Jun 2016 - Sept 2016
      Intern

      - Organised social mediaPromoted books and authors online via their social media accounts on Pinterest, Facebook, Instagram, Twitter, as well as the company website.-Reviewed manuscripts based on suitability to be published at MRP.-Performed general admin tasks (e.g. data entry with Microsoft Excel).

    • Ultimate Ed & Pub Experience

      Sept 2016 - Mar 2017
      Student Editor

      -Editing student work that then went on to be finalised for the Curtin anthology. -Scheduled work loads, such as the design sheet and the front cover. -Collaborated with fellow team members on design decisions.

    • Katharine Susannah Prichard Writers' Centre

      Jul 2017 - Jul 2018

      Editing KSP's monthly newsletter in collaboration with the director. This role includes: - Ensuring an aesthetic newsletter layout both on PDF and on the email newsletter (supplied by the website builder WIX). - Proofreading sent-in articles by KSP-associated writers. -Providing a platform for other writing organisations to speak upon (e.g competitions, meetings, etc) both nation-wide and WA exclusive. -Collected and organised competition entrees for KSP's 2017 Ghost Story Competition using the Microsoft Access program and POWr. -Ensured all submissions to the competition followed KSP's competition guidelines.

      • Newsletter Editor

        Jul 2017 - Jul 2018
      • Competition Secretary

        Jul 2017 - Jul 2017
    • Fellowship of Australian Writers WA

      Jul 2017 - Nov 2017
      Intern

      As part of my work placement unit, I interned at the Fellowship of Australian Writers Western Australia biweekly. I have played a role in:-Organising and managing the release of FAWWA's Instagram page, as well as navigating their Facebook and Twitter. -Assisting with DCA grant documents to financially aid the centre.- Creating social media posts for centre events in Canva.- Training current centre volunteers on how to use social media (i.e. Canva, Facebook, Instagram, Twitter) to promote FAWWA online. Show less

    • Beya Model Academy

      Aug 2017 - Oct 2017
      Writer

      -Attending Beya events, such as the Beya Semester Two Fashion Show, to then showcase the event on my website www.ashleyvalli.com. This includes interviewing models, MCs, designers, and other prominent figures in the fashion industry.- Working in collaboration with Beya director Astrid Tshidibu to produce upcoming articles and interviews.- Copyediting their website.

    • Regions of Africa

      Aug 2017 - Jul 2018

      - Assisting director with the management of the company's website and social media platforms.- Completing general admin tasks such as event booking, research, customer care, and data entry.- Producing press releases to be sent out to suitable newspapers and magazines.- Attending and contributing to company meetings. -Attending meetings to discuss the ongoing progress of the organisation as well as event tasks.-Creating and organising event posters to be given both on the night of the Regions of Africa Ball 2017 and to be exhibited on RoA's Facebook and Instagram. - Writing and circulating media releases on the Regions of Africa Ball to local and state newspapers.- Editing the website. - Assisting with decisions on website creation, event organisation, and social media platforms.

      • Executive Assistant/Writer

        Sept 2017 - Jul 2018
      • Writer/Social Media Assistant

        Aug 2017 - Sept 2017
    • Www.ashleyvalli.com

      Sept 2017 - now
      Freelance Writer & Editor

      I run a freelance writing and editing website where I have worked with companies like Perth Is OK!, Hydra, Pro Fuel Meals, and more to provide and edit content. This website also includes a writing and reading blog, which is updated fortnightly.

    • Aegis Aged Care Group

      Dec 2017 - Jul 2018
      Therapy Assistant

      - Writing and editing the monthly newsletter.- Running group activity sessions with residents, including Happy Hour, Literature Group, Bingo, and Friendship Group.- Ensuring all residents are attended to and ensuring they're given opportunities for socialising/mind games/exercise/etc.- Providing positive experiences to residents on a day-to-day basis, ensuring they felt heard.- Co-running bus trips.- Entering data on activities, ensuring all interactions and attendance are documented.- Performing general admin tasks, such as emailing residents/families/staff on upcoming events/alerts. Show less

    • Nicheliving

      Sept 2018 - Jul 2019
      Receptionist/Administration Assistant

      - Responding to and directing high-volume calls from clients.- Processing Accounts Payable in MYOB.- Personal assistance to the managing director (meeting coordination, research, basic administrative assistance).- Co-managing reception and meeting rooms.- Monitoring stationary, office supplies, and kitchen stock. - Basic sale administration duties. - Preparation of business documentation. E.g. Land contracts for both the client and staff.- Preparing, writing, editing, and formatting of the weekly Hot List: a list of current properties NicheLiving is selling on a client’s behalf. - Business writing, including formal letters/emails to clients and prospective interviewees.- Providing copyediting and minor copywriting for the residential listings. Show less

    • Kaizen Lab Jiujitsu

      Aug 2019 - Aug 2023
      Front Desk Receptionist

      - Greets and assists class attendees.- Provides help and assistance to walk-ins interested in knowing more about the gym. This includes membership form assistance, assistance with purchasing of gym items, etc. - Provides supervision and upkeep of the reception area.- Provides copywriting and edits for Kaizen Lab's website and blog. - Writes and produces Kaizen's quarterly newsletter.- Assists with social media where needed.

    • Westerly Magazine

      Nov 2019 - Dec 2019
      Volunteer

      - Managed social media, promoting magazine launch and writing events around Perth, and promoting latest magazine issue.- Provided editing for the upcoming online issue.- Provided copywriting for the e-newsletter.- Performed some admin tasks, such as data entry.

    • LINKS Surveying

      Sept 2020 - Jun 2022
      Administrative Assistant

      Due to the 2020 building grants, I filled a temporary role at Links Surveying for around 2 years to help with the increasing amounts of land survey requests needing fulfilment. My work included:- Switchboard operation.- Working with Landgate, Watercorp and other websites to determine estate practical completion dates, types of surveys needed for feature and contour survey requests, as well as other information needed for land surveyors to calculate boundary and/or setouts of lots. - Correspondence with clients via email and phone for access bookings, etc. - Filing old jobs.- Reviewing estates pre-completion and liaising with developers to ensure clients are kept up-to-date on when lots are able to be surveyed. Show less

    • My Implant Dentist

      Dec 2022 - now
      Customer Service Coordinator

      My work at My Implant Dentist includes:- Providing edits and rewrites for marketing documents (email templates, treatment booklets, etc) - Writing and submitting for award applications- Assisting with lead generation via social media - Working with CRM to oversee new and older leads- Answering customer enquiries and providing information on what services My Implant Dentist provides- Receptionist duties, including assisting with high-volume calls, appointment scheduling and other front desk services while using the programs Praktika and D4W- Treatment coordination for current patient dental work- Writing of the monthly newsletter Show less

  • Licenses & Certifications