Arjelou Carampatana

Experience

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  KING GLOBAL TRADING

  Apr 2018 - Oct 2020

  IT STAFF

  Provide technical support and ensure the whole company runs smoothly. Monitors and maintains the company computer systems, installs, and configures hardware and computer software, and solves technical problems.Software maintenanceNetworking basics and problem-solvingData managementAssisting in selecting and purchasing new hardware and software based on the organization's needs. Troubleshooting and resolving issues related to printers, scanners, and other peripheral devices. Being available for after-hours support and responding to critical system outages or emergencies. Show less

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  MAGSIGE MPC

  Oct 2021 - Mar 2024

  IT Support Specialist

  Responsibilities include overseeing and determining major IT project timeframes, including server, and system upgrades—adaptability and collaboration to Business development, and a CMS website administrator.Software managementSecurity awarenessRemote assistanceProject management & and leadershipResponding to user inquiries and resolving technical issues related to hardware, software, and network problems. Diagnosing and resolving technical issues, both remotely and on-site, to ensure smooth operation of computer systems and networks. Installing, configuring, and updating software applications on users' devices, implementing data backup solutions, and assisting with data recovery in case of data loss. Performing routine maintenance tasks on computers, printers, and other hardware devices to ensure proper functioning. Providing remote assistance to users, often through remote desktop tools, to resolve issues without on-site visits. Show less

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  Telligens Technologies, LLC

  Mar 2024 - now

  Technical Support Specialist