Arjelou Carampatana

Arjelou Carampatana

IT STAFF

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location of Arjelou CarampatanaDavao, Davao Region, Philippines

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  • Timeline

  • About me

    Technical Support Specialist

  • Education

    • DATACOM Institute of Computer Technology

      2016 - 2018
      Multimedia Information Technology Computer Programming, Specific Applications
  • Experience

    • KING GLOBAL TRADING

      Apr 2018 - Oct 2020
      IT STAFF

      Provide technical support and ensure the whole company runs smoothly. Monitors and maintains the company computer systems, installs, and configures hardware and computer software, and solves technical problems.Software maintenanceNetworking basics and problem-solvingData managementAssisting in selecting and purchasing new hardware and software based on the organization's needs. Troubleshooting and resolving issues related to printers, scanners, and other peripheral devices. Being available for after-hours support and responding to critical system outages or emergencies. Show less

    • MAGSIGE MPC

      Oct 2021 - Mar 2024
      IT Support Specialist

      Responsibilities include overseeing and determining major IT project timeframes, including server, and system upgrades—adaptability and collaboration to Business development, and a CMS website administrator.Software managementSecurity awarenessRemote assistanceProject management & and leadershipResponding to user inquiries and resolving technical issues related to hardware, software, and network problems. Diagnosing and resolving technical issues, both remotely and on-site, to ensure smooth operation of computer systems and networks. Installing, configuring, and updating software applications on users' devices, implementing data backup solutions, and assisting with data recovery in case of data loss. Performing routine maintenance tasks on computers, printers, and other hardware devices to ensure proper functioning. Providing remote assistance to users, often through remote desktop tools, to resolve issues without on-site visits. Show less

    • Telligens Technologies, LLC

      Mar 2024 - now
      Technical Support Specialist
  • Licenses & Certifications

    • Firewall Administration Essential Training

      LinkedIn
      Jan 2024
      View certificate certificate
    • Microsoft 365 Certifications

      Udemy
      Dec 2023
    • Visual Graphic Design NCIII

      TESDA: Technical Education and Skills Development Authority
      Jan 2018
    • Full Stack Web Development

      KodeGo
      Feb 2023