Desmond Liew

Experience

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  Depi Corporation Sdn Bhd

  Jan 2010 - Sept 2011

  Part Time Promoter

  Job Duties and Responsibilities:- Promoting product to new customers.- Understand customer needs and handle different types of personalities.- Create a positive image and lead consumers to use company's products.- Consistently seek new product knowledge to act as an expert for the customer. - Providing customers with information on pricing and product availability.- Arrange merchandise to look tidy and attractive to customers. - Check inventory to ensure product is in stock. Show less

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  Armani Context Sdn Bhd

  Sept 2011 - Jan 2012

  Part Time Promoter

  Job Duties and Responsibilities: - Promoting new product to customers. - Identify interest and understand customer needs and requirements.- Answering any questions potential customers might have about a product or service.- Staying up to date with product or service features. - Set up display cases. - Ensure pricing is correct. - Restock clothes that have been tried on and fold neatly. - Stock taking.

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  Plexus Riverside

  Jun 2016 - Aug 2016

  Industrial Trainee (Human Resources-Staffing)

  Job Tasks and Responsibilities: - Manage daily interview arrangement and coordination for IDL team. - Keeping applicant record up-to-date in JobStreet and Staffing interview list. - Update security system on interview arrangement. - Work with internal teams and hiring managers to assist with recruitment efforts. - Housekeeping Recruit mailbox and share with respective recruiter and reply to candidate. - Manage hardcopy application. - Replenish Offer package and stationary. - Bond Stamping arrangement. - Maintain reject offer list and send "demand letter" to reject candidate. - Screening Resumes/CVs and share with respective recruiter. - Upload and submit the name of candidate to Venovox for Employment Screening Purpose. - Sending Vetting PDF Report Request to Venovox for Overseas Project. - Raise Cheque Cash Request for Venovox Vetting Payment. Show less

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  Self-Employed Contractor

  Aug 2017 - now

  Contractor (Fire Protection Services)

  Job Responsibilities:-- Doing and performing Fire Protection Equipment Installation, Maintenance and Services.- Areas of Fire Protection Equipment Services which has been carried out includes in installation and repairing of Fire Hose Reel, Fire Sprinkler, Fire Pump, Fire Protection Pipeline, etc.- Provides Fire Safety Services including design-build, installation, inspection, testing and maintenance, and emergency servicing.

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  Dell Global Business Center Sdn Bhd

  Jun 2021 - now

  Order Management Specialist

  Job Duties and Responsibilities:-• Responsible for the end-to-end order management and processing of products, services and solutions received via sales staff and direct customers.• Interfaces with and supports both internal and/or external customers.• Researches customer problems and delivers solutions.• Completes order requirements and checks the price and quantity of each item listed.• May facilitate an order audit and quality control process. Liaises with cross-functional teams to drive velocity, backlog management and frictionless rate.• May drive order processing efficiencies or sales operations process improvements through various projects.• Completes and maintains customer records per business controls.• May maintain account online product and service offerings.• Responsible for coordinating, conducting and documenting the larger, more strategic order management projects and communicating results• Develops models, designs reports, and gathers information from individuals and systems• Develops cost business analysis Recommends and implements process improvements• May ensure process gaps are addressed to improve revenue for the business and take CLCA (close looping and corrective action) to drive or implement projects or changes• May work with IT and programs teams to introduce payment gateway for lease and credit card order processing• May support new payment launches, sign off and BRDs or setup of global order broker audit process to ensure compliance• Centralized point of contact for application access management Develops policies and procedures for the department Show less