Xyronne Encinares

Experience

• 

  HGST, a Western Digital brand

  Jan 2013 - Sept 2013

  Engineer

  Machine maintenance, troubleshooting and repair. Qualification of machine for new products prior to endorsement to production.

• 

  Trends and Technologies Inc

  Feb 2014 - Jul 2016

  Service Delivery Engineer

  Duties and Responsibilities:-Provide onsite network support.-Responsible for service request cases.-Troubleshooting incident cases and creating reports.-Managing, configuring and troubleshooting with Cisco equipment such as: -Cisco Routers and Switches -Cisco meraki Access points -Cisco IP phone 6900, 7900 and 8900 -Fortinet firewall 600C -Coordinate with other IT teams to resolve the network issue. -Monitor all EDC BacMan network links via Solarwinds and Riverbed. -Fulfilment of Service Request on those changes that are low risk and frequentlyrecurring such as access port configuration to ensure that end devices will haveaccess in respect to network connectivity and configuration of basic parameters of routing and switching equipment Manages, configure and troubleshoot Ciscorouters, switches, firewall and IP Phones.• Incident Restoration during an incident, onsite support shall provide Level 1 checkingand troubleshooting to restore services• Gather logs from Siemplify GUI and Siemplify Server in case Support requested to troubleshoot issues.• Integrate and configure the identified supported technologies/solutions, and mapping of Event information to Siemplify Ontology.• IOS upgrade/downgrade on layer 3 devices such as distribution switches/coreswitches with close coordination with Level 2 support of the client. Show less

• 

  Nesic Philippines Inc.

  Sept 2016 - Jan 2019

  Duties and Responsibilities:-Care and Maintenance of existing PABX projects-Implementation of new PABX projects (installation, configuration and testing)• Development of engineering documents such as but not limited to survey reports,engineering plans and calculations and installation drawings.• Lead direct field personnel in works such as site survey, indoor and outdoorinstallations, testing and commissioning and aftersales support.• Routine preventive maintenance of NEC PABX, NEC iPasolink and other equipment.• Conducts troubleshooting and rectification on client's technical issues.• Conduct technical training upon completion of project.• Generate and submit to engineering group the red line drawings as reference in developing as-built plans.• Accomplish and submit required site reports such as but not limited to daily Tool BoxMeeting (TBM) and activity report, weekly accomplishment report including two-week look-ahead activities.• Ensure safety policy and procedures are implemented onsite.• Assess and provide technical solution to address client's requirement Show less

  • Engineer

    Apr 2018 - Jan 2019

  • Project Engineer

    Sept 2016 - Apr 2018
• 

  Smart Communications, Inc.

  Jan 2019 - now

  • Perform network fault management and troubleshooting involving various network related services • Perform OTDR and OPM measurement and localization in fiber related outages.• Responsible in operations and maintenance of Base Station Controller (BSC) and Radio Network Controller (RNC).• Manage operations and maintenance of major network transport equipment like Huawei CEN, ZTE CEN, and Huawei Microwave Radios.• Operate and maintain optical and copper transmission, power and support facilities.• Manage site and equipment's corrective and preventive maintenance and 5S activity to maintain network elements in working standard.• Provide on-site support in installation, upgrade and migration of network elements.• Facilitates acceptance of newly installed Wireless and Transport Equipment in accordance to company's standard.• Accept and assess As-Built plans for CME, DAS, Wifi, and FOC turn-over acceptance.• Assist in network expansion and rollout during festivities and special events• Perform signal testing and service validation for areas with poor to no signal coverage• Provide 24x7 holiday and on-call duty to support network operations. Show less

  • Specialist

    Jul 2024 - now

  • Senior WNFS Engineer

    Jan 2021 - Oct 2024

  • WNFS Engineer

    Jan 2019 - Jan 2021