Estephanie Sunga (she/her)

Experience

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  Civil Business Office | San Diego Superior Court

  Jan 2009 - May 2009

  Public Clerk

  • Retrieved and provided legal documents for the general public and law enforcement agents. • Explained legal filing procedures and fines at the counter. • Performed clerical responsibilities, such as filing documents by alphabetical, numerical, and chronological index.

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  Veterans Equity Center

  Feb 2010 - Jun 2010

  Student Action for Veterans Equity Intern

  • Advocated equal rights for Filipino WWII veterans by reaching out to the S.F. Board of Supervisors and other community leaders. • Increased the public’s awareness of the issue by organizing events, such as fundraisers and presentations.• Assisted in coordinating special events, such as luncheons and performances, exclusively for the Filipino veterans and their families.

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  USF Rhetoric and Language Department

  Aug 2010 - Dec 2012

  Office Assistant/Receptionist

  • Worked closely with the program assistant to provide extended support to the Department. • Assisted in coordinating department events and staff projects.• Maintained the office and occasionally recorded the inventory of office supplies. • Utilized excellent customer service skills to represent the Department as the front desk personnel.• Performed administrative support, including data entry, mail distribution, and answering calls.

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  Consumer Protection Unit | San Francisco District Attorney's Office

  May 2011 - Aug 2011

  Mediator

  • Assisted consumers in resolving consumer fraud and related conflicts with businesses. • Frequently guided opposing parties via phone and email to come to a resolution. • Documented conversations and updates of complaint cases.

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  Learning & Writing Center

  Jan 2012 - Dec 2012

  Peer Language Tutor

  • Introduced test taking and studying techniques specific to the students’ learning style.• Created particular agendas and problem sets per student to improve academic status.

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  Vikalp Sansthan

  May 2012 - Jul 2012

  Foundation for Sustainable Development Intern

  • Designed a baseline study, grant proposal, and youth workshop for a gender equity driven non-profit organization, Vikalp Sansthan. • Advocated gender equality in Udaipur, Rajasthan through workshops, field studies, and conversations.• Collaborated with a translator to conduct interviews with community members about gender relations.• Independently drafted a research design and translated statistical figures into comprehensive summaries.

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  West Bay Pilipino Multi-Service Center

  Apr 2013 - Sept 2014

  Program Manager

  • Developed and oversaw the after school program’s activities and daily operations. • Managed and developed strategic community partnerships. • Tracked, assessed, and communicated available resources and services for families. • Provided direct supervision and training to volunteers, interns, and staff.

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  Hamilton Family Center

  Sept 2014 - Jun 2016

  Youth Services Coordinator

  • Developed and evaluated on­‐site educational, recreational, and therapeutic youth programs. • Designed, led, and marketed on-going and major programs and seasonal events. • Tracked and recorded annual program budget for events and supplies. • Managed and directed staff, interns, and volunteers.

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  Non-Profit Housing Association of Northern California (NPH)

  Jun 2016 - now

  Senior Program & Events Manager

  • Develop and implement strategies to reach a gross income of nearly $900K annually through sponsorships, donations, and ticket sales. • Evaluate sponsorship and donor trends annually to inform outreach and communications. • Improve database structure and processes to accurately record individual and company accounts, and their historic giving amounts and trends.• Lead the operations team in the production of all events, including a 1,000+ person conference (in-person and virtual). • Manage marketing timeline and content for all trainings and events. • Design programs and events with a racial equity lens. • Manage vendor and venue relations, including interim staff, venues, consultants, and contracted labor. • Manage working groups and committees comprised of stakeholders from various organizations across the Bay Area. • Evaluate, improve, and expand annual programming to increase member engagement and membership growth. • Provide direct Salesforce training and support to new administrative and interim staff. • Manage and track an annual budget of nearly $500K.• Transition all in-person trainings and events onto an online platform. Show less