Andrea Strathmeyer

Experience

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  Digital Equipment Corporation

  Jan 1987 - Jan 1997

  Network Consultant

  Consulted to customers on systems evaluation and design for mobile andwireless data networking and advanced networking technologies.

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  Dialogic

  Jan 1997 - Jan 1999

  CTI Systems Engineer
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  Dialogic, an Intel Company

  Jan 1999 - Jan 2001

  Solutions Architect
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  Sonus Networks

  Feb 2001 - Nov 2017

  2010- Nov 2017 CXT (Customer Experience Team) Distinguished Engineer Architect and construct cross functional applications and tools to increase customer satisfaction and technical acumen. Implement a technology (Coveo) that enables our agents and customers to access our company’s knowledge. Design, populate and manage a user Knowledge Base with self-help documents and videos using Confluence WIKI, Salesforce and Coveo environments.2009-2011 VOIP Engineer/Senior Technical Instructor Designed and built demonstration networks involving Sonus leading edge SBC’s (Session Border Controllers) and virtualized products to demonstrate complicated configurations to service providers and enterprise customers.
  Created technical ‘How-To’ videos with accompanying instructional handout materials that significantly simplify the steps to configure and manage these solutions. Video development with Camtasia Studio includes professional quality voice-overs and PowerPoint. Support technical trainers by creating technical training content and providing train-the trainer sessions. Show less Led the design and implementation of complex network and application integration testingin support of carrier-grade customer projects.
  Designed, constructed and diagnosed complex carrier-grade VoIP networks including Class 4 to VoIP trunking, Class 5 switch replacement, session and edge border controllers, and application servers.
  Worked intimately with numerous TDM and VoIP telecommunications protocols including SIP, H.323, MEGACO/H.248, MGCP, SS7, ISDN-PRI and CAS; various vendor call control/feature access servers; application servers; and session border controllers, call control signaling and media interworking environments.
  Provided technical expertise in support of numerous sales/customer demonstrations, carrier service-prototyping projects, and tradeshows. Show less

  • Distinguished Engineer for the Customer Experience Team

    Feb 2001 - Nov 2017

  • Principal Networking Consultant

    Feb 2001 - May 2005
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  The Minor Chord Music Outfitters

  Nov 2010 - now

  Co-Owner

  The Minor Chord is a family-owned community music store in Littleton, Massachusetts catering to serious young and adult amateur musicians. The store has been in operation for 30 years.We sell over 100 models of better acoustic and electric guitars from G&L, Paul Reed Smith, Ibanez, Martin, Taylor and Webber as well as electric basses, amplifiers, banjos, mandolins, ukuleles, dobros, and even lap steel guitars. We are a C. F. Martin Marquis dealer and a Yamaha Rosewood guitar dealer. We also sell the KORG and Yamaha lines of digital pianos, the Hunter line of student band instruments, and the Meinl line of hand percussion. We operate private lesson studios with a roster of a dozen teachers and more than 150 students, and we have the area's largest stock of sheet music and lesson books for all instruments. We stock strings, reeds and other accessories for all instrument families.My husband Carl and I took over as co-owners when the previous owner retired at age 80. Carl runs the store full-time. I repair student school band instruments part-time while continuing to work at Sonus full-time. Show less

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  Plexxi Inc

  Nov 2017 - Jul 2018

  Technical Trainer & Customer Support Engineer
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  Hewlett Packard Enterprise

  Jul 2018 - Oct 2019

  I create technical marketing collateral in the form of white papers, solution guides, technical training videos (Captivate & Camtasia), reference architectures, customer case studies, and product demos based on acquired knowledge of HPE Composable Fabric Software Defined Networking (SDN) (previously known as Plexxi), SimpliVity Hyperconverged Infrastructure (HCI) solutions, Nutanix and the IT industry trends. HPe acquired Plexxi in July 2018. I am the SME responsible for crafting and delivering customer and employee technical training. Plexxi's SDN solution creates an intelligent data center network fabric. We have a purpose built Hyperconverged Network (HCN) Ethernet based fabric to support the unique needs of Hyperconverged Infrastructures (HCI).

  • Technical Marketing Engineer

    Oct 2019 - Oct 2019

  • Technical Consultant/Trainer at HPe

    Jul 2018 - Oct 2019
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  HPE

  Aug 2019 - Aug 2020

  Technical Marketing Engineer
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  Microsoft

  Nov 2020 - now

  Senior Trainer & Course Developer

  Develop and teach courses for Affirmed Networks 5G solutions.