Jacinta Blums

Experience

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  Sportsco est. 1983

  Aug 2010 - Jun 2015

  Senior Sales Assistant

  • Customer sales and service• Store opens & closes, including cash balancing and floating• Receiving and transferring stock & stocktaking• Merchandising• Product knowledge, shoe fitting and sales• Foot analysis• Stocktaking• Staff training and rosters

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  Novo Shoes Group PTY LTD

  Nov 2011 - Jul 2013

  Assistant Store Manager

  • Customer sales and service• Store opens & closes, including cash balancing and floating• Responsibility of being trusted to complete store banking and cash handling• Receiving and transferring stock• Product knowledge, sales and upselling• Merchandising• Stocktaking• Staff training and rosters• Relief and stocktaking at other stores

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  Weddings At Tiffanys

  Jun 2015 - Sept 2016

  Wedding Coordinator

  • Extensive customer sales and service, including maximising all additional revenue opportunities• Receipts of company recognition for major up-sales achievements• Wedding consultations and rehearsals• Coordination of weddings, conventions and Open House events• Social media and marketing coordination including liaising with White Magazine and The Brides Tree publications as well as Facebook, Instagram and Pinterest promotions • Phone and email correspondence to customers and suppliers• Competent use of IT and computer programs• Opening and closing of the venue • Staff training Show less

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  Novotel Twin Waters Resort

  Sept 2016 - Aug 2020

  • Managing a team of 3-4, staff training, and rosters • Competent use of IT and computer programs including Opera Sales & Catering, ANAIS and ASA data entry• Active sales - focus on KPI’s and on guest satisfaction, formulation of wedding proposals + contracts, coordination + hosting of wedding site inspections, represent the resort at wedding open day's• Coordination + hosting of corporate, residential and wedding site inspections• Complete organisation of conference activity + events, weddings, and famils on property • Hotel + Departmental communication - actively liaising between key departments including conference, kitchen, AV, group reservations. Ensuring that all event preparations and objectives have been met to a high level of service delivery, rooming allocations & group arrival/ departures have been considered • Reporting – department EOM reports, weekly budget + forecast analysis, issuing client invoices, Banquet Event Orders, commission and loyalty tracking• Timely and consistent phone and email correspondence to customers and suppliers, a guest obsessed leader • In conjunction with team members coordination + production of wedding collateral, banquets kits and EDM materials Show less • Competent use of IT and computer programs including Opera Sales & Catering and ANAIS data entry• Reactive and participative sales – assisting the Sales + Marketing team by preparing corporate and social event proposals + contracts• Coordination + hosting of corporate and residential site inspections• Complete organisation of conference activity + events from confirmation to post event follow up in order to ensure client satisfaction • Departmental communication - actively liaising between conference, kitchen, AV, group reservations and relevant departments to ensure event preparations have been met• Reporting - issuing client invoices, Banquet Event Orders, commission and loyalty tracking • Timely and consistent phone and email correspondence to customers and suppliers Show less • Competent use of IT and computer programs including Opera Sales & Catering • Active sales - focus on conversation from enquiry level, formulation of wedding proposals + contracts, coordination + hosting of wedding site inspections, represent the resort at wedding open day's• Complete organisation of weddings - being present on wedding days for support of Bride + Groom, guests and Banquets Operations• Departmental communication - actively liaising between conference and relevant departments to ensure wedding preparations have been met• Reporting - department EOM reports, issuing client invoices, Banquet Event Orders• Timely and consistent phone and email correspondence to customers and suppliers• In conjunction with team members coordination + production of wedding collateral Show less

  • Wedding and Event Manager

    Dec 2017 - Aug 2020

  • Conference and Events Executive

    May 2017 - Dec 2017

  • Wedding and Event Executive

    Sept 2016 - May 2017
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  Sandstone Point Hotel

  Aug 2020 - now

  Wedding, Corporate and Social Department Manager