Sertan Bastacioglu

Experience

• 

  Siemens Business Services

  Jan 2003 - Jan 2006

  Inbound Customer Service Representative

  Technical assistance for Toshiba notebook and PDA users of EMEA (especially french speakers from france-benelux countries)

• 

  Hayat Holding

  Mar 2005 - Jun 2005

  Assistant of Country Manager
• 

  Celebi Aviation Holding

  Apr 2006 - Aug 2008

  Operational Specialist

  Ramp and coordination agent , weight and balance specialist of MD80series; A300 A310 A319-320-321 B737-300-400-500-700-800 B757-200-300 Tu154 IL76 IL96 CRJ900, ground handling supervision of several companies

• 

  AIRMARK AIRLINE MARKETING & SERVICES

  Aug 2008 - Dec 2019

  Flight operations of domestic and international flights of several private airline ; communications and coordination between companies and local contacts; handling, catering and also several request arrangements, hotel and transportation reservations ; AirBaltic Airlines Istanbul ATO responsible for ticket sales and assitance for AirBaltic passengers at Istanbul Ataturk Airport; Cargo reservation and operation for Royal Air Maroc and several interline air cargo sales ; pricing and following the operations from Turkey to European, African and South American destinations as the biggest cargo GSA in Turkey Show less

  • Director of Flight Operations

    Apr 2014 - Dec 2019

  • Station Manager

    Aug 2008 - Dec 2019

  • Assistant Station Manager

    Aug 2008 - Dec 2019
• 

  TUNISAIR

  Apr 2009 - Apr 2010

  Commercial Agent

  ticket sales at ATO of Tunisair Istanbul Ataturk airport. Ticket sales, reissue revalidation and excess bags regulation

• 

  TUNISAIR

  Jan 2013 - Apr 2014

  Assistant Station Manager
• 

  Freelance

  May 2020 - now

  Business Consultant

  Consultancy for aviation companies about startup, legal and sectoral necessitiesrespecting their needs and their time limits. Analyzing EASA, IATA regulationsanswering the customer company request, preparing detailed report fit the needsand questions.

• 

  Cargo Capacity Management

  Apr 2022 - now

  Managing Director

  Company startup in Hungary, high representation of the company with authorization,responsible for sales and marketing of the air freight from/to Hungary with companycustomer portfolios, recruiting local staff, coordination with legal and accountingpartners, managing the offices needs and necessities, also coordination with groupcompanies.