Sarah S.

Experience

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  Blue

  Mar 2007 - Mar 2009

  Marketing Assistant/ Event Co-ordinator

  Marketing Assistant, Events Co-ordinator & P.A Blue Warrington. Feb 2007 – Feb 2009 Key Responsibilities • Re-branding of the company and communicated with all stakeholders at every level of business• Maximised profits on existing customer accounts, by maximising sales through maintenance packages and spare part sales and managing customer journey.• Developed & maintained good customer relations with a high level of customer service.• Managed company’s events and staff with high levels of communication with all stakeholders to design and deliver high quality exhibitions-: NEC Birmingham, Royal Highland Centre and Edinburgh Airport Edinburgh Torbay Pavilion, Lancashire Crick Club, The International Centre Telford• Planned and hosted open days (demonstrations) corporate hospitality events• Process Invoices and manage event budgets to maximise return on investment • Created a motivated environment for Sales Managers by obtaining feed back from all stakeholders and implementing changes that improved service quality • Arranged and hosted customer incentive programs (corporate hospitality programme)• Logged and monitored all enquires maintaining a 95% conversion rate of enquires through to sales.• As and when needed acting as P.A to the Director and Sales Staff. Across four branches of the company, prepared and attended board meetings, co-ordinated logistical movement of staff and exhibition models.• Organised and attended dealer conferences Show less

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  Manchester Metrapolitain University

  Sept 2012 - Jun 2015

  Events Managment Student

  Event Management BA (hons)degree overview Legal Implications for Event ManagersEvent Operations/Project ManagementEvent Marketing, Sponsorship and Funding Employability and People ManagementEvent Tourism and Destination

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  Department for Work and Pensions (DWP)

  Oct 2015 - Jan 2017

  Administration Officer

  Administrative Officer- Department of Work and Pensions. 16th October 2015 – 31st January 2017Key Responsibilities• Efficiently and effectively manage a wide range of complex customer enquiries using a range of secure computer systems• Provide a quality service by understanding the end-to-end claimant journey• Assess new claims, deal with enquiries and issue benefit payments in prescribed circumstances by making and receiving calls and via electronic means • Advise claimants on their rights, responsibilities, relevant documentation and evidence required to support their claim Show less