Chris Whitehead

Chris whitehead

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location of Chris WhiteheadFoulridge, England, United Kingdom
Followers of Chris Whitehead819 followers
  • Timeline

  • About me

    Principal Solution Engineer/Consultant - UC & CX - AVAYA/RingCentral/Ribbon/AudioCodes

  • Education

    • Burnley college

      1996 - 1998
      Advanced gnvq construction and the built environment merit

      A two year course, equivalent to 3 A-levels covering applications used within the Construction Industry.Topics covered:- Architecture- Structural Engineering- Civil Engineering- Quantity Surveying- Building Services Engineering- Project Management- Building Information Modelling- Structural Mechanics

  • Experience

    • Azzurri communications

      Jun 2000 - Oct 2016

      Lead professional services role, responsible for implementing Avaya Aura UC and SIP solutions. Working with a wide range of clients in the public and private sectors.Mentor on the apprenticeship programme.Azzurri Communications was acquired by Maintel in May 2016. Project Engineer responsible for designing, project managing and installing Avaya IP Office and Samsung PBX systems throughout the UK. Samsung engineer of the year in 2005/2006 for work on projects in the public/private sectors. Responsible for the implementation and support of Avaya Index, Avaya IP Office, Panasonic and Samsung PBX systems. Working in a team installing Lucent/Avaya Index systems, and Panasonic TDM/Hybrid PBX's. Deploying Cat5e and CW1308 cabling systems into customer premises.

      • Avaya Technical Specialist

        Jun 2006 - Oct 2016
      • Project Engineer

        Jun 2004 - Jun 2006
      • Telecomunications Engineer

        Jan 2002 - Jun 2004
      • Trainee Telecomunications Engineer

        Jun 2000 - Jan 2002
    • Maintel

      Oct 2016 - now
      Principal solution engineer

      Technical lead delivering multi-vendor communication solutions for our clients throughout design, implementation and support cycles.Subject Matter Expert - AVAYA, RingCentral, UCaaS/CCaaS, SIP, Ribbon SBC, AudioCodes, BYOC, Security & Virtualisation.Enabling our journey to cloud based communications.

  • Licenses & Certifications

    • Avaya workplace® solution with avaya aura® collaboration applications support certified

      Avaya
      Apr 2019
      View certificate certificate
    • Avaya messaging support certified

      Avaya
      Dec 2020
      View certificate certificate
    • Avaya aura® call center elite implement certified

      Avaya
      May 2019
      View certificate certificate
    • Avaya breeze™ (asps)

      Avaya
    • Avaya workplace attendant (asta)

      Avaya
    • Avaya workplace™ solution with avaya aura® collaboration applications (acss)

      Avaya
    • Avaya enterprise team engagement solutions (acss)

      Avaya
    • Avaya aura® core components implement certified

      Avaya
      Mar 2020
      View certificate certificate
    • Avaya aura® core components support certified

      Avaya
      Mar 2020
      View certificate certificate
    • Avaya aura® call center elite support certified

      Avaya
      Jul 2019
      View certificate certificate