Experience

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  Ibm

  Jun 2008 - Dec 2008

  Network support analyst
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  Bt

  Dec 2008 - Oct 2010

  Network support specialist
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  Hewlett-packard

  Oct 2010 - May 2012

  Project manager

  Project Manager –IT Implementation ProjectsSupport Senior Analyst – Project Coordination for ClientsProject: Procter & Gamble in Brazil

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  Bt

  Jun 2012 - Dec 2022

  Reports to the Client Partner, Directorate and Customer Success Principal Nestlé : spearheading implementation of various projects (WAN, LAN, Security, Voice) for the client Nestle throughout the Americas, with a team of over 12 Project Managers. Blue Triton Brands: leading implementation of over 8 product types including LAN, WAN, WLAN, Security, RAS and Unify Communication, answering to the client CIO, providing status of delivery progress. Management of 12 Project Managers throughout Brazil and Colombia. Show less  Anglo American: leadership of IP Telephony Service implementation at all sits throughout Brazil, together with a team of Engineers and Technicians. This project reduced telephony expenses by over 40% and increased wide-band capacity for the localities, supporting and adjusting site growth.  British American Tobacco (Souza Cruz): implementation management of over 200 WAN circuits throughout Latin America, leading a team of Project Coordinators who helped in the circuit delivery process to all sites. This project improved the client’s network and thus also reduced costs. BASF: implementation of IPT telephony service for Suvinil Brand customer services, including innovations for client Customer Service attendants. Show less

  • Regional Practice Manager

    Apr 2022 - Dec 2022

  • Regional Delivery Manager

    Jan 2017 - Dec 2022

  • LatAm Delivery Leader

    Jan 2015 - Jan 2017

  • Project Manager

    Jun 2012 - Jan 2015
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  Alares internet

  Sept 2022 - now

  Gerente pmo (escritório de projetos)