Experience

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  Jkp beogradski vodovod i kanalizacija - puc belgrade waterworks & sewerage

  Apr 2012 - Sept 2012

  Junior project engineer

  Belgrade Waterworks and Sewerage is a water collection, treatment and distribution company. Undertook a six-month internship while completing a bachelor’s degree at the University of Belgrade.• Assisted Senior Project Engineers with their day-to-day project work, receiving supervised training, guidance and direction to enhance the hands-on learning experience.• Drafted Domestic and Industrial Water and Wastewater proposals, outlining designs and specifications for mechanical works, electro/mechanical equipment requirements and AutoCAD drawings.• Prepared project process calculations through understanding commercial needs and completing cost sheets and other financial requirements for each project and proposal.• Performed studies corresponding to the methodology defined when reviewing contracts.• Followed strict quality assurance guidelines, adhering to process and quality control standards. Show less

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  Cineplexx srbija

  Aug 2013 - Dec 2016

  Coordinator

  Cineplexx is a chain of movie theatres with cinemas across Serbia. Held a part-time job as a Coordinator whilst undertaking a master’s degree at the University of Belgrade.• Provided customer service to cinema patrons across various departments within the cinema complex.• Sold movie tickets in the Box Office, handled cash and card payments, voucher exchange and completing end of shift float balances.• Prepared food and beverage items and sold to customers, upselling through sales promotion activities.• Handled customer feedback including complaints and queries and resolved as quickly as possible. Show less

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  Grafix

  Dec 2016 - Dec 2018

  Project engineer

  Grafix is a leading digital design, printing, and manufacturing company based in Belgrade. Appointed as a Project Engineer for two years until moving to Dubai with family.• Designed, drafted and prepared documentation to produce illuminated or non-illuminated 3D advertisements (primarily billboards or large screen advertising portals).• Utilised SolidWorks, AutoCAD and CorelDRAW to design creative graphics working to client specifications.• Partnered with the sales, workshop and printing house teams to determine exact client requirements • Collated project costings against the scope of technical work, materials, manpower and machinery usage costs.• Prepared materials ready for cutting on CNC machines, laser cutting and manual cutting.• Took field trips to various ad campaign locations, taking measurements and other technical specifications and communicating with clients about the final production plans.Primary Projects• OTP Bank: Preparation of tender prices and design/construction of over 30 illuminated 3D advertisements.• Bank Intesa: Preparation of tender prices and design of outdoor and indoor advertising.Created acrylic elements including information boards, flyer stands and frames• BIG Fashion Shopping Center: Outdoor and indoor design and construction of illuminated 3D advertisements for Zara, H&M, Coincasa, LC Waikiki, Fashion & Friends, Pull & Bear, Café Doncafe• Rajiceva Sopping Center: Outdoor and indoor design and construction of illuminated and non-illuminated 3D advertisements for Zara, Tommy Hilfiger, Scotch & Soda, Fashion & Friends• Clients: Huawei, Telenor, Belgrade Waterfront, Eagle Hills, Wurth, Nestle, MetroProduction of 3D illuminated / non-illuminated advertisements with construction on tall buildings or roofs. Show less

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  Ramfoam ltd

  Nov 2020 - now

  Design engineer and office administrator

  Ramfoam is a UK-owned specialist foam design and manufacturing company with production facilities in Dubai. Initially appointed as a Design Engineer in March 2020 but due to the Covid-19 pandemic, was reappointed as an Office Administrator in November 2020.• Complete documents in preparation for flight case manufacturing using SketchUp, CorelDraw and AutoCad.• Prepare quotations directly for clients or in collaboration with the sales, design and management teams• Manage project requirements including Inbond shipments, Contractor access and request forms, Emergency contact details, vehicle logbooks and other administration requirements.• Manage customer queries, providing detailed information regarding pricing, materials, stock, production and other general product and service queries.• First point of contact for the company, providing high-level customer service through intensive listening and understanding of the customer needs.• Coordinated meetings, customer appointments and delivery schedules, ensuring efficiencies for both the customer and the company.• Resolve customer concerns and provide mediation for customer complaints without the need for management or production team intervening.• Manage office administration including document archiving, stock control, reception and other clerical duties. Show less