Experience

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  Mcbee associates, inc.

  Jan 2012 - Aug 2013

  Staff consultant

  Performed data analysis, account analysis, and financial analysis for hospitals, home health agencies, and skilled nursing facilities pertaining to improving client accounts receivables. Assisted in reviewing, evaluating, and making recommendations for the correction and improvement of internal, operational, marketing, and management process control systems and organizational unit performance. Participated and lead inter-office training focusing on current health care legislation. Utilized data through Microsoft Office products in order to make business decisions and synthesize data. Utilized analytic skills, internal and external organizational communication skills, and interpersonal skills. Built and maintained relationships with clients through phone and email; disseminated information, and collected data.Provided the best possible customer service possible to clients, providers, and other health professionals. Communicated directly with insurance providers (including Medicare and employee assistance providers) to recover lost reimbursement, determine reasons for denial, and ensure clients improve relationships with payers. Show less

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  Virginia premier health plan, inc.

  Aug 2013 - Sept 2014

  Internal auditor

  Virginia Premier Health Plan, is a managed care organization partnered with Virginia Commonwealth University Health System, that meets the needs of underserved and vulnerable populations in Virginia by delivering quality driven, culturally sensitive and financially viable healthcare. It is the mission of Program Integrity to ensure VPHP's commitment to its members and business practices are proper and ethical. As an internal auditor in Program Integrity, Emily developed the First Tier Entity (vendor) Pre-Delegation Compliance Assessment, to verify Medicare and Medicaid compliance and fraud, waste, and abuse for the Medicare-Medicaid Program (MMP). She performed 15 assessments and worked directly with each vendor to gather deliverables and report findings.Additionally, she worked on both the Medicaid and Third Party Administrator (TPA) lines of business Risk Assessments to determine the audit work plan for the fiscal year. She audited the business units identified for audits, including high-risk vendors. Emily is skilled at utilizing Excel and SQL to data mine during audits in order to substantiate audit findings. Show less

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  Capital one

  Sept 2014 - Mar 2024

  Partner with Enterprise Risk Management, Divisional Credit Officers, senior credit risk management leaders within and outside of CCRM, and key stakeholders across all lines of business to:-Manage the quarterly credit risk inventory update process-Advise lines of business on the applicability of risks and corresponding control expectations-Provide and support 2nd line governance and effective challenge-Ensure transparency and appropriate consistency across the various business lines-Perform credit risk category aggregation and quarterly reporting submissions to the Enterprise Risk Committee and Risk Committee of the Board-Support / strengthen appropriate control infrastructure for the credit risk inventory-Engage with the 3rd line as needed to facilitate reviews of the process and resolve related findings or issues-Horizontal tracking and reporting of CCRM+EDM’s commitments to regulators, Audit, Credit Review, MRO, etc. in partnership with the Risk Management Chief of Staff team-Managing audit engagements involving the Credit Policy Management team-Assisting with compliance activities in partnership with Enterprise Risk Management and/or the Risk Management Business Risk Office and Chief of Staff. Show less Part of Enterprise Risk Management's Risk Framework and Effective Challenge team, focusing on the Company's compliance with Heightened Standards. ● Lead the annual Heightened Standards/Risk Framework Assessment● Act as the non-compliance compliance advisor over the Heightened Standards regulation, facilitating identification and maintenance of controls across the business to comply with the regulation● Provide advisory insights to the 2nd line risk programs to proactively identify opportunities to strengthen oversight and control● Evaluate risk programs and initiatives from the perspective of our Risk Management Framework● Work across the multiple dimensions of the risk categories to develop a holistic picture of how risk management is conducted within each of our risk categories● Provide challenge to the Second Line of Defense Independent Risk Management’s (IRM) risk-taking and risk assessments● Identify develop new data analytics and metrics that provide visibility into the state ofspecific risk programs; metrics should be aligned to goals and objectives of our RiskManagement Framework● Work with risk categories, risk programs, and relevant ERM to determine data input andcollection mechanisms needed to support program review requirements● Develop and execute project plans Show less • Lead audits and/or significant components of audits• Developed engagement planning documentation to communicate rationale for scoping decisions and develops audit programs to ensure adequate coverage of risk.• Designed and executed internal control testing for audits, demonstrated a degree of audit expertise consistent with experience level. Understood the broader context and implications of the various risks affecting the business. Identified and implemented efficiencies in executing test work.• Supervised and coordinated work assignments amongst audit team members. Provided timely feedback and coaching to audit staff.• Established and maintained good auditee relations. Effectively communicated audit process, scope, protocol, issues, risks and recommendations to clients during kick-off, periodic status updates, and exit meetings.• Assessed relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrates awareness of big picture issues. Interpreted business priorities, anticipates issues and obstacles, and applies to scope of role.• Managed timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritized and independently completed multiple tasks across the team and department. Demonstrates the ability to successfully meet deadlines.• Performed significant validation testing of MRIA and MRA milestones across Capital One, including for various Risk Management processes. • Experience testing and review over Risk Management (Consumer and Commercial Credit Risk, Operational Risk, Enterprise Risk Management, etc.), Capital Adequacy (CCAR), Allowance, and CECL. Show less Oversaw major components of business unit audit testwork and lead small to medium size audits. Performed risk assessments of business activities, potential exposures and the materiality of loss. Designed and performed appropriate audit procedures to verify the effectiveness.Designed and executed internal control testing. Performed and planed audit tasks.Leveraged available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.Established and maintained good client relations during engagements. Show less Emily performed testwork during Finance and Risk Management-related audits. She also worked to enhance data usage in Audit through utilizing her understanding of Excel, ACL, and SQL in order to more effectively investigate and pinpoint data anomalies. She also performed issue follow-up for previously discovered Audit issues and MRA follow-up testing for highly scrutinized areas. Emily was also involved in model governance testing including change management. She performed SOX testing and monitoring and helps maintain the relationship among internal audit teams, the Sarbanes Oxley Team, and the Finance/Risk Management Audit team. Further, she was involved in her Team's quarterly monitoring of financials testing and maintains relationships with each of the business units she assesses quarterly. Additionally, Emily audited major components of business units, performs risk assessments of business activities, potential exposures, and assessed the materiality of loss. She also designed and performed appropriate audit procedures to verify the effect given. She was responsible for designing and executing internal control testing for operations. She established and maintained good client relationships throughout engagements and assisted in communicating the results of projects to management. Show less

  • Senior Risk Manager, Consumer Credit Risk Management

    Jan 2022 - Mar 2024

  • Senior Risk Manager, Enterprise Risk Management

    Jul 2021 - Jan 2022

  • Enterprise Risk Manager

    Sept 2019 - Jul 2021

  • Audit Manager

    Jul 2019 - Sept 2019

  • Principal Auditor

    Jul 2016 - Jul 2019

  • Senior Auditor

    Sept 2014 - Jul 2016
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  Sofi

  Mar 2024 - now

  Senior risk manager, credit risk oversight

  Build and maintain relationships among key first and second line stakeholders during the establishment of Risk Management guardrails and processesProvide independent assessment of governance and controls for credit quality and management of credit riskResponsible for the implementation of governance framework and structure for secured productsEvaluate control inventory, identify key risks, execute credit control reviews and testingProvide effective and credible challenge to the first line over existing governance and risk structuresReview Risk Appetite Limits, underlying metrics, and Key Risk Indicators for value and enhance them to strengthen the meaning for the BoardPartner with colleagues in Regulatory Affairs to monitor policy and regulatory changes Show less