
Timeline
About me
Project Management/Service Management operation at TCS
Education

Amity university, noida (uttar-pradesh)
2012 - 2015Master’s degree in computer application computer programming, specific applications
Institute of technology & sciences, bhiwani , haryana
2009 - 2012Bachelor’s degree in computer application computer programming, specific applications
Halwasiya vidya vihar, bhiwani, haryana
2008 - 2009Senior secondary business/commerce, general
Halwasiya vidya vihar, bhiwani, haryana
2006 - 2007Secondary
Experience

Hewlett-packard india (hp) sales pvt. ltd, noida
May 2014 - Jul 2014Trainee• Created “i-Tutor” project designed on .NET Technology during intern at Hewlett-Packard India(HP) nodal training centre, Noida (UP)• “i-Tutor” will provide the tutorial and various courses to student and based on user role-division. Development of project and modules supported implementation.• Team work with Development of project includes Requirement Analysis, Configuration/Coding, Testing, Role division, Implementation and Maintenance with SDLC flow.

Wipro
Mar 2015 - Jan 2023My Role in project management and operations, audit and quality assurance, governance, SLA, Data anlyslisy etc. Handles complex project management & coordination work very efficiently to deliver results in wide industry in telecom and insurance with various clients like Canara Hsbc Obc Life Insurance, Bharti Airtel etc. Work as "Project Engineer" intern under the guidance of “Talent Transformation Team” at GNDC. During this intern I configured and Learn GIS Networking TRP modules such as WINTEL,Routing,ACL-NAT, Network Troubleshoot, Solar winds etc.Work on WAN Technologies, AAA with Local, Radius and TACACS,HSRP Implementations & Configuration.Knowledge over UNIX and ITIL, IP Telephony etc
Project Management/Problem Management operation
Jun 2015 - Jan 2023Project Engineer
Mar 2015 - Aug 2015

Tata consultancy services
Jan 2023 - nowIt analyst
Licenses & Certifications

Itil v3 foundation
Axelos global best practice
Behavioural science
Amity university
Business communication
Amity university
Honors & Awards
- Awarded to Ritika KakkarAward C-SMART for Airtel Project -
- Awarded to Ritika KakkarSpecial Recognition award received 2016-17 -
- Awarded to Ritika KakkarStar Performer & Top Contributor of Quarter 2020 -
Languages
- enEnglish
- hiHindi
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