Hannah Wood

Hannah Wood

Customer Experience Representative

Followers of Hannah Wood1000 followers
location of Hannah WoodYellowknife, Northwest Territories, Canada

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  • Timeline

  • About me

    Human Resources Advisor, CPHR Candidate

  • Education

    • Dalhousie University

      2014 - 2019
      Bachelor of Science - BS Psychology, Creative Writing

      Major in Psychology, Minor in Creative Writing

    • Nova Scotia Community College

      2019 - 2020
      Advanced Diploma Human Resources Management

      Advanced Diploma in Human Resource Management with Honours

  • Experience

    • Indigo

      Apr 2015 - Mar 2019
      Customer Experience Representative
    • Proposify

      May 2020 - Nov 2020
      • Human Resources Assistant

        Aug 2020 - Nov 2020
      • Human Resources Intern

        May 2020 - Aug 2020
    • Wattpad

      Nov 2020 - Jul 2021
      Talent Acquisition Specialist

      At Wattpad, I was a Talent Acquisition Specialist. This was a blended role, focused primarily on recruiting for technical roles, but also heavily involved in various HR tasks from onboarding to employment records. At Wattpad, I:- Managed full-cycle recruitment from research and sourcing to screening, scheduling, interviewing and reference checking- Partnered with hiring managers to recruit across all types of roles, both technical and non-technical with a specific focus on marketing and software development.- Sourced talent through social media channels, focusing on proactive outreach, referrals, networking, and attending career fairs and events- Completed various HR tasks, including facilitating the onboarding of new employees and maintaining employee records, participating in DEI committee meetings and projects, culture events and projects, and the creation of a HR scorecard to be rolled out quarterly Show less

    • Arctic Wolf

      Jul 2021 - Jan 2022
      Technical Recruiter

      At Arctic Wolf, I was a technical recruiter. I hired for a range of high-volume roles in the Cyber Security space focused on Software Development, QA analysis, UX and UI Design, technical writing, and other Research and Development roles. At Arctic Wolf, I: - Managed the full-cycle recruitment process- Worked closely with hiring managers to maintain expectations and meet headcount goals quarterly- Supported and implemented the overall recruiting strategy within the Research and Development department - Prepared recruitment materials and posted jobs to appropriate job boards, social media networks, and other identified sources - Managed a robust candidate pipeline and sourced using various tools and methodologies such as LinkedIn Recruiter, referral, and career fairs- Hired within various locales, across all of Canada (primarily Ontario, Nova Scotia, and British Columbia), the United States, and remote- Perhaps most important, managed the candidate experience to ensure every candidate feels heard and appreciated while maintaining the company reputation and meeting the hiring team needs Show less

    • Relay Financial

      Jan 2022 - Jan 2023
      People Operations Specialist

      As a People Operations Specialist with Relay Financial, I worked on everything involving the People Experience, Human Resources, and Recruitment. I hired for high volume roles, but also managed the employee lifecycle from start to finish. During my time at Relay, I:- Prepared HR related paperwork, ensuring our hiring and onboarding processes wereseamless- Administered Canadian benefit plans and programs, including enrolment and changes- Owned the full cycle of the recruitment process from sourcing to hiring and closingcandidates- Owned onboarding new hires (system entry, paperwork validation, background check administration, email set-up and technical equipment provisioning) and managed first week onboarding HR needs- Maintained employee records and compensation data and ESOP records- Acted as the product owner for Culture Amp (an employee engagement tool), managingand facilitating training of the tool for all employees- Owned the engagement survey and other company surveying, produced detailed data analysis- Owned and managed all things payroll and benefits, including working closely with external stakeholders on the payroll register, managing internal expenses and reimbursements, handling and communicating salary changes, enrolling new hires in benefits, and implementing benefits changes for existing employees- Identified and drove process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible Show less

    • Dalhousie University

      Feb 2023 - Nov 2024
      • Human Resources Business Partner

        Apr 2024 - Nov 2024
      • Human Resources Advisor, Job Design

        Oct 2023 - Sept 2024
      • Recruitment Assistant

        Feb 2023 - Oct 2023
    • Government of Northwest Territories

      Nov 2024 - now
      Duty to Accommodate Advisor
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Hannah Wood
      C. Vanessa Hammock Award Recipient Student Awards NSCC Jan 2020 Awarded to a student who demonstrates a passion for Human Resources and life.
  • Volunteer Experience

    • Front Desk Representative

      Issued by CPHR Nova Scotia on Jan 2020
      CPHR Nova ScotiaAssociated with Hannah Wood
    • School of Business Volunteer

      Issued by Nova Scotia Community College on Oct 2019
      Nova Scotia Community CollegeAssociated with Hannah Wood