Trudy Dong

Experience

• 

  Tbooth wireless

  Sept 2007 - Jun 2010

  Telecommunications Sales Representative

  • Worked with Sales Manager and team members to maximize store sales of Rogers, Fido, Bell, and Virgin Mobile Services.• Contributed to 40 phone activations and renewals each month and strived to reach sales goals.• Provided excellent customer service while following up with clients on a regular basis.• Presented customers with knowledge of phone products and services available.

• 

  Roland Canada Ltd.

  Jul 2010 - Feb 2015

  Executive/ Administrative Assistant

  Roland Canada is involved in manufacturing, marketing, importing and exporting of electronic musical instruments, electronic equipment and software. Their products include synthesizers, drums/ percussions, pianos, organs, guitars, professional audio equipment, and many other products. Roland is a comprehensive brand for sound and images including, Boss guitar pedals and Rodgers Organs. Some of the duties involved in my position included:• Advanced skills in Microsoft Outlook, Word, Excel, Lync, Yammer.• Maintaining office equipment and control of purchasing office supplies.• Managing financial budgets, expense reports and invoices.• Attend and actively participate in department meetings, and prepare meeting minutes for distribution.• Maintaining a professional, friendly manner when answering phone and greeting customers.• Coordinating business travel for staff.• Organizing space, catering and rental equipment for meetings and events.• Maintenance and inspection of office building.• Sole sourcing service contracts (landscaping, plumbing, electrical, etc.) • Obtaining competitive quotes while following purchasing guidelines.• Managing database of contractors.• Reconciling invoices for maintenance. Show less

• 

  PETERSON Real Estate

  Feb 2015 - Jun 2017

  • Maintaining positive resident relations• Answering phone in professional manner to assisting resident, vendor, and contractor inquiries• Use of Yardi for receivable reports, general ledgers and invoices• Preparing monthly financial report, and arrears letters for distribution• Compiling/editing/formatting minutes, correspondences and notices• Maintaining accurate resident records and filing• Investigating and addressing resident concerns, violations or complaints and resolves problems in accordance with regulations set by the Strata Property Act and Bylaws Show less

  • Property Manager

    Sept 2015 - Jun 2017

  • Property Manager Assistant

    Feb 2015 - Sept 2015
• 

  Tribe Management Inc

  Jun 2017 - Jan 2018

  Property Manager

  • Management of Strata and mixed-use buildings using property management software and app powered by Bazinga!• Corresponding with council, owners and contractors face-to face and with Bazinga! community online platform.• Conducting strata council, SGM and AGM meetings.• Negotiating and reviewing contracts with vendors.• Providing guidance for depreciation reports and future maintenance.• Annual budgeting, financial review and forecasting advice.• Keeping the corporation compliant with relevant legislation. Show less