Harsh Kumar Singh

Experience

• 

  The Photography Club, Manipal

  Aug 2016 - Aug 2017

  Vice President
• 

  Thyssenkrupp

  May 2017 - Jul 2017

  Intern
• 

  Deloitte

  Aug 2018 - Jul 2022

  ●Led end-to-end project execution of UI (Unemployment Insurance) Benefits Application by defining project scope, developing implementation strategy, and in turn, paying out $5B+ to 1.5M+ citizens●Constructed a Digital Transformation Strategy Roadmap by managing client communication, writing Use Cases, updating backlogs, and setting up release timelines using Agile, generating $10M in revenue●Secured the first-ever client in the UI Tax Application sector by performing pricing, and effort estimation, and working with Deloitte leadership to draft a proposal, and POC, generating $40M in revenue●Worked in an 8-member team to analyze production support issues from an Unemployment Insurance Benefits system. Worked with software engineers to develop resolutions; issues resolved helped 70K US citizens get paid on UI benefits program●Conceived a tool to automatically map requirements and redirect them to the concerned teams in a UI Benefits project; helped save the manual effort of sorting requirements by module, thereby reducing turnaround time by 10% and saving $750K for the firm●Mentored 20 new analysts by conducting weekly workshops on Agile Practices, Client Communication, and Tech talks; 40% of those mentored received performance awards for their contribution●Led a 3-member team to perform strategic planning and implementation of changes in the UI Benefits system for an existing State Government project to transition from programs part of the CARES Act, 2020 to regular UI benefits on program expiry Show less ●Spearheaded an 8-member team to analyze requirements, design, and deliver a Pandemic Unemployment Assistance (PUA) system for a US State Client, achieving 95% faster delivery●Strategized and implemented a new software testing approach, automating the insurance claim filing process for a US-State client thereby reducing overall testing time by 40% and saving $3M●Worked in a 6-member team to manage client support during User Acceptance Testing of a $50M+ State project. Coordinated functions with client site (Denver) and Deloitte team in India; reduced turnaround time by 30%, helping firm save $0.75M●Led a 3-member team responsible for managing operations of the PUA system that paid over $2.3B to 1.1M+ citizens of the US●Spearheaded a team that tested and delivered state-of-the-art fraud prevention services installed in PUA systems for 4 State Government Clients; prevented $5B from being paid out in fraudulent claims●Coordinated with the firm's Senior Leaders from California, Colorado, Kentucky, and Oregon. Participated in the Pricing & Hours Estimation process for multiple potential projects by analyzing the State government’s requirement document●Campus Ambassador: Part of a 4-member team organizing the hiring at Undergrad Campus. First POC for all recruits in consulting and advisory functions; contributed to hiring 150+ recruits in Consulting and Advisory functions over 3 years Show less

  • Consultant

    May 2021 - Jul 2022

  • Analyst

    Aug 2018 - May 2021
• 

  ZS

  Jun 2023 - Aug 2023

  Business Technology Solutions Consultant

  ●Collaborated with senior executives to enhance sales channel effectiveness for F500 BioPharma clients by analyzing data and designing an omnichannel lead engagement portal; improved HCP engagement by 50%●Engineered a decommissioning roadmap for facilitating the retirement of legacy MDM applications by collaborating cross-functionally with multiple stakeholders, yielding $500K in cost savings