Sharath Babu S

Experience

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  Kushal's Fashion Jewellery

  Oct 2015 - Apr 2019

  Catalog Manager

  • Maintain website - Cataloging for the company’s website on Shopify, ensuring all pages, products & and prices on the site are correct, and update stocks online by given time slots.• Maintaining E-commerce Portals - Product listing on websites like Flipkart, Amazon, Snap deal, etc. • Order processing on a daily basis• Maintain & Updating inventory• Perform quality assurance controls on products• Preparing tax invoices & vouchers• Maintain orders dispatch and return records• Update Configurations for the admin in regard to shipping methods and cost of shipping per order Show less

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  Classic Polo

  Apr 2019 - Apr 2020

  Business Analyst

  Manage Online Business Of Different Market Places and Ensure that Daily Operations are Done.E-commerce Business Plan and Sales Strategy Development to Boost Online Sales.Review Product Content and OptimizationTeam Management and Training Manage and Planing on Season Advertising Campaigns for different Market Places.Monitoring Daily Basis Report AnalysisWorking E-commerce End to End Operations

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  Namdhari Agro Fresh Pvt Ltd

  Apr 2020 - Dec 2020

  Senior Catalog Specialist

  • Planning, implementing, managing, monitoring, and upgrading the organization's website & APP• Maintaining website (Simpli Namdhari) – Product Cataloging for the Namdhari website, ensuring all the Product pages, prices, and banners updated on the website are correct, and updating all product stocks at given times.• Catalog processing as per the given product rules and upload to Capillary template.• Maintaining productivity and accuracy and monitoring Daily Basis Report Analysis.• Day-to-day management of our channels (Subscription/E-commerce)/ marketplaces, including listing and catalog management on marketplaces. The primary channels are Dunzo and Swiggy.• Work closely with the Digital creative team to develop images, content, features, promos, and landing pages within the website to drive product sales.• Create and manage all Product Photo shot lists for seasonal product launches.• Ensure website functionality, monitor assets, and report on website performance.• Preparing Order Reports on Daily and Monthly Basics. Show less

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  ADISHWAR SUPERMARKET

  Dec 2020 - Aug 2021

  Catalog Manager and Business Analyst

  • As part of the Site Operations team comprising of 8 people, ensure all content on the website is as per standards and customer-friendly• Manage and execute the go-live of all pages for sale and non-sale events.• Ensure quality of content and SLA for each activity• Planning, implementing, managing, monitoring, and upgrading the organization's website and app.• Keep track of all activities assigned by the program team and/or business team• Build and execute a robust customer journey experience for e-commerce Drive cross-departmental collaboration, communication, and process improvement and manage a team of internal and external resources Work with the marketing team or manage digital marketers to improve quality and traffic acquisition. • Root cause analysis on failures and working with third-party software suppliers to resolve issues• Managing the Complete E-Catalog of Adishwar supermarket with Invenzo backend to provide the best experience for customer visits.• Reporting and data Analytics on a weekly and monthly basis across eCommerce platforms, Create and share simple dashboards with meaningful visualization.• Fast customer response times that satisfy customer SLAs, proactively work on cases, and communicate updates to key stakeholders.• Proactively work on cases and communicate updates to key stakeholders.• Manage communication and coordination of category management and stores across the departments for the stock and Price responsibility.• Maintaining productivity and accuracy of all stores.• Ensure website functionality, monitor assets, and report on website performance.• Monitoring Daily Basis Report Analysis (Weekly, Monthly & Yearly).• Knowledge of the back-end technologies like APIs Show less

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  FAARMS™

  Nov 2021 - Jul 2022

  Catalog Manager

  • Responsible for supporting day-to-day operations with a team of 6 people EFARMS.com which includes managing content schedules, management of site updates and tactical activities required to maintain catalog view and clearance sections of the website. • Responding to and troubleshooting all website issues.• Ensuring website quality and efficiency by conducting regular test plans.• Improving the user experience of the website regularly.• Working E-commerce Website & App Operations End-to-End & Maintaining Product productivity and accuracy.• Design and prepare daily, weekly, and monthly MIS reports on -Platform / Model wise orders trends, marketing reports and returns -trend as per company’s requirements.• Handling Day to Day vendor products catalog.• Created customer analytics database reports for management evaluation.• Generate timely and accurate reports for analysis. Handling the back-end operations works.• Preparing MIS on Daily / Weekly & monthly Basis.• MIS reporting by using MS Excel at Operational level. Preparation of various MIS• Knowledge of the HTML language with CSS, Basics SQL• Basics of the back-end technologies like API’s Show less

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  Redington India Ltd

  Jul 2022 - Nov 2023

  Product Manager

  • As part of the Website Operations team comprising 6 people, ensure all content on the website is as per standards and customer-friendly• Handling Day-to-day vendor Onboarding & products catalog Listing.• Ensure quality of content and SLA for each activity Responding to and troubleshooting website issues• Analyzed current catalogs for accuracy and completeness of data before distributing them to customers.• Managed the development of product descriptions, pricing, images, and other content for catalogs.• Ensured compliance with established standards for cataloging processes and procedures.• Created customer analytics database reports for management evaluation.• Created reports on inventory levels in order to facilitate efficient reordering of products when necessary.• Maintained a detailed record-keeping system for catalog items including updates to pricing or item availability.• Collaborated with internal departments to ensure that all relevant information was included in the catalogs prior to distribution.• Provided training and support on the proper use of the online ordering system associated with the company's catalogs. Show less