
Timeline
About me
Cabin Crew Training Manager at Vflyair Ghana
Education

United business institutes
2011 - 2012Master of business administration - mba human resources management and services first class
Bangalore university
1998 - 2001Bachelor of hotel managment hotel/motel administration/management
Experience

Jet airways
Apr 2004 - Sept 2009In-charge of narrow body aircraft's safety and service and in-charge of aft section in wide body aircraft. Monitor the performance of the team, taking actions as necessary to ensure daily goals and compliance with company policies, procedures and standards are met . Ensure satisfaction of passengers by answering questions and offering them assistance on board and offer assistance to passengers in the event of an emergency
Inflight Executive
Oct 2007 - Sept 2009Cabin Crew
Apr 2004 - Sept 2007

Qatar airways
Sept 2009 - Dec 2018Over all in-charge of wide body aircraft , Looking at the safety of the aircraft, customers and crew as well as monitoring of services in all the cabins. Responsible for continuously managing the performance management cycle (audits, reporting & and performance enhancement program).Communicate with the team their value and potential and build a climate of trust and co-operation within the department whilst managing cultural diversity. To supervise all cabins on narrow body aircraft and supervise economy cabin on wide body aircraft. Provide excellent leadership for consistent safety and in-flight service to all our customers in order to increase their loyalty and trust. Ensure customer safety and service on board and provide seamless service delivery .
Cabin Services Director
Jun 2016 - Dec 2018Cabin Senior
Jan 2014 - May 2016Cabin Crew
Sept 2009 - Dec 2013

Hunter international market research
Dec 2018 - nowHunter international qatar : dec 2018 as business relationship and project manager ( doha, qatar)Work with management in developing timely solutions for client requirements and conducts business reviews with clients on periodic basis and Provide business advice and consultancy to clients in effective manner and Develop and maintain detailed business plans for client project.

Vflyair ghana
Jan 2021 - nowCabin crew training manager-The overall conduct and efficiency of all flying training and standardization within the Company for the safety and service. Undertaking the development and implementation of an audit programme to ensure compliance with relevant regulations and Company requirements.-Managing all training personnel and the associated training budget. Ensuring that courses are cost effective and efficient.-Attend selection boards as appropriate for the selection and appointment of new cabin crew trainers and there promotion.-Responsible for overall training standards.-Controlling and maintaining Check and Training Manuals for Safety and Service both.-Being responsible for the cabin crew training internal recruitment.-Acting as team leader of Cabin Crew Standardization Instructors.-To ensure that Instructors, Line Checkers and cabin crew standard operating procedures comply with EASA and national aviation regulations and requirements in particular, with the terms and conditions laid down in the company AOC. Show less
Licenses & Certifications

Training of trainers programme
Cardiff and vale college international and skill indiaMar 2021
Wset level 1 foundation certificate in wines
International wine & spirit centre , londonJun 2011
Senior leadership excellence program
Qatar airwaysDec 2016
Impression management
Jet airways and renouveauMar 2006
Air restraint training
Qatar airwaysFeb 2010
Group emergency management first contact (via telephone) enquiry centre
Qatar airways, crisis management and safetyJun 2010
Cultural intelligence
Qatar airwaysMay 2018
Group emergency management special assistance team
Qatar airways crisis management & safetyFeb 2010
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