Amy Norton

Experience

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  Mid-America Christian University

  Aug 2003 - May 2007

  Student Worker

  Organize files & all the campus' mail while delivering to on-campus offices.Conducted administrative works: filing, answering phones, data entry, greeting current & potential students.

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  TeenHopeLine Inc

  Aug 2008 - Aug 2009

  Intern Office Assistant/Confidant

  Conducted basic administrative skills: answering phones, managing online forums, use of Microsoft Word. Managed interpersonal relationships with adults & teens through various online and face-to-face communications. Managed other interns to organize and complete their newsletters.

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  Southwest Airlines

  Sept 2008 - Jul 2009

  Customer Service & Support

  Interpersonal & Customer relations through verbal communications via booking flights & trouble shooting any issues answering phones to assist in creating customer satisfaction.Typing & computer comprehension through booking programs & SWA website navigation skills used.

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  PetSmart

  Nov 2009 - Mar 2011

  Grooming Assistant

  Bather/Customer ServiceCustomer Relations through greeting when they enter the salon, answering phones to making appointments, answer an questions about products. Implemented company strategies to achieve sales goals, maintain cleanliness of work space, bathe dogs, trim nails, paws & sanitary trims.

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  Real Life Community Church

  Oct 2010 - Jul 2020

  I managed the 6th - 12th grade ministries at Real Life Church which involved volunteer development, event coordinator, social media communications, public speaker, and spiritual director. I also assisted other ministries in the church, such as the women's group with events, speaking, and helping with tech. I have worked with kids from 6th-12th grade as a mentor through spending time with weekly in a group setting and occasionally one on one to build report. I have also done some public speaking from time to time to lead in our group discussions. I have also worked to co-lead an adult small group through preparation on fueling our weekly discussions on a set topic.

  • Youth Pastor

    Sept 2014 - Jul 2020

  • Youth Group Leader & Co-leader of Small Group/Intern

    Oct 2010 - Sept 2014
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  Catholic Community Services

  Feb 2011 - Jun 2012

  Community Support Specialist

  My role was to provide one-on-one support to children & teens that experienced crisis situations, interact with people of cultures & economic status via building rapport with clients, families, and therapists, and out skill-building techniques. I also performed office work such as scheduling and filing.

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  Great Harvest Bread Co.

  Sept 2012 - Mar 2014

  Sweets Baker

  My position here is varied as I have been crossed trained for three different positions. My main position is Sweets Baker; my duties include making production of all none bread products in the mornings, aiding in managing the oven, cleaning, bread kneaded, inventory, managing prep, and assisting customers as needed. My other positions responsibilities include: Dough Captain, which is the store opener that prepares the registers, sets up the display of our products for the day, works the front counter, cleans, and manages the kneading often dough and oven; Counter/Prep, which is aiding customers through working the front counter, cleaning, and prepping materials for the following day. Show less

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  Vancouver School District

  Aug 2013 - Oct 2013

  8th Grade Assistant Volleyball Coach

  Lead a JV team, teach basic volleyball skills, communicate to parents, direct students during games, and work in with a coaching team to direct players.

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  Next Adventure

  May 2014 - Sept 2014

  Retail Associate

  Aiding and directing customers towards their needs in apparel, the bargain area, tents, and customer service help at the register.

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  Thomas Jefferson Middle School

  Aug 2014 - Oct 2014

  8th grade Assistant Volleyball Coach

  Lead a JV team, teach basic volleyball skills, communicate to parents, direct students during games, and work in with a coaching team to direct players.

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  Thomas Jefferson Middle School

  Sept 2016 - Oct 2016

  8th Grade Assistant Volleyball Coach

  Lead a JV team, teach basic volleyball skills, communicate to parents, direct students during games, and work in with a coaching team to direct players.

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  9Round Fitness

  Sept 2018 - Nov 2020

  Trainer

  My role is to help coach people through our 9 round circuit training, help with form, encouragement, and goal achievement. My role includes other activities such as sales, customer service, and maintaining the facility.

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  Lacamas Athletic Club

  Sept 2020 - Jun 2021

  Front Desk Staff
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  Mansfield Hall

  Jul 2021 - now

  • Associate Director

    Nov 2022 - now

  • Director Of Student Life

    Dec 2021 - Nov 2022

  • Student Life Case Manager

    Jul 2021 - Dec 2021