Umer Ejaz

Experience

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  PAF Hospital Islamabad

  Feb 2022 - Mar 2022

  Business Development Intern

  - Created and reviewed MoU's.- Collaborated closely with medical billing and other teams to rectify discrepancies in insurance claims- Interacted with diverse clients, demonstrating strong communication skills and the ability to address their queries and concerns effectively- Worked on company's dashboard for analyzing sales report

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  Beyond Adventures

  Sept 2022 - Sept 2023

  Business Development Executive

  - Client Relationship Management: Cultivated and maintained strong relationships with key clients and adventure seekers to provide exceptional customer service experiences throughout their journey.- Lead Generation: Generated a consistent pipeline of qualified leads through networking and social media contributing to an increase in sales opportunities.- Responded promptly to customer inquiries via phone, email, and online chat and coordinated closely with other teams to ensure seamless travel experiences for customers.- Resolved customer concerns and issues with professionalism and empathy, turning potential dissatisfaction into positive feedback. Show less

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  IDR

  Jan 2024 - now

  Research Analyst

  As a Research Analyst within an Expert Networking Firm, I play a multifaceted role in sourcing and connecting vetted subject matter experts with our clients' specific project needs. Core Responsibilities:Conducted detailed research for over 10 projects per month, understanding project scope, objectives, and requirements for successful execution.Identified and evaluated 500+ potential subject matter experts for each project, ensuring alignment with specific project criteria.Generated 100+ leads per week using platforms such as LinkedIn, PubMed, Google Scholar, and ExpertsCape, building a robust pool of experts.Conducted outreach to 100+ experts weekly through E-mail, Cold Calls, and LinkedIn, achieving a 25% positive response rate.Maintained 100% compliance with market research frameworks and regulatory standards across all projects.Managed and prioritized tasks effectively, meeting client deadlines per month while ensuring high-quality deliverables. Show less