
Lauren Ashley Dehn
Public Relations Intern

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About me
Senior Account Manager at Edovo | Helping everyone connected to incarceration build better lives
Education

Wentzville Holt High School
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Missouri State University
2006 - 2010Organizational Communication, English, and Ethical LeadershipActivities and Societies: Public Relations Student Society of America, Conflict and Dispute Resolution, Sigma Kappa Sorority Obtained a Certification in Conflict and Dispute Resolution

Missouri State University
2010 - 2012Master of Arts (M.A.) Communication
Experience

Parenting Life Skills Center
May 2009 - Aug 2009Public Relations Intern
Center for Dispute Resolution - MSU
Dec 2009 - May 2011Public Relations Intern
Missouri State University (MSU)
Aug 2010 - Dec 2012Public Speaking InstructorLeveraging a dynamic teaching style, I successfully empowered individuals to articulate their ideas with confidence and clarity. My curriculum development expertise encompassed tailoring programs to address the unique needs of students, combining foundational public speaking principles with contemporary communication strategies. Through interactive workshops and personalized coaching, I guided students in conquering stage fright, refining their vocal delivery, and structuring compelling presentations. Additionally, my commitment to fostering a supportive learning environment resulted in measurable improvements in students' public speaking abilities, providing them with valuable tools for success in various personal and professional settings. Show less

MSW Marketing
May 2011 - Aug 2011Public Relations Intern
Metropolitan Community College-Kansas City
Aug 2013 - May 2014Public Speaking Instructor.webp)
National Association of Insurance Commissioners (NAIC)
Sept 2014 - Jun 2015Product SpecialistAs a Product Specialist at the NAIC, I was instrumental in driving the successful adoption and utilization of a cloud-based SaaS solution within the highly regulated insurance industry. My role involved a strategic blend of technical expertise, industry knowledge, and client collaboration to ensure optimal product performance and client satisfaction.I helped to customized the platform to meet specific regulatory requirements, ensuring seamless integration into clients' workflows. My commitment to client success was demonstrated through comprehensive training sessions, proactive support, and a keen focus on customization and scalability to align the SaaS solution with individual business needs. By maintaining a deep understanding of insurance regulations and compliance standards, I've played a pivotal role in ensuring the product's ongoing relevance and compliance, while actively gathering and incorporating client feedback into the continuous improvement of the solution. Show less

Armstrong Teasdale LLP
Jun 2015 - Jan 2017RecruiterAs a Legal Recruiter at Armstrong Teasdale, I played a pivotal role in identifying, attracting, and hiring top legal talent to contribute to the firm's continued success. My responsibilities encompassed a range of key activities aimed at building a high-performing legal team and supporting the strategic growth objectives of the organization.Contributed to the design and execution of orientation programs for first-year associates, ensuring a smooth transition into the firm and supporting their professional development. Managed all aspects of the Summer Associate Program, overseeing recruitment, onboarding, and engagement initiatives. Implemented feedback mechanisms to assess program effectiveness and continuously improved its structure and content. Show less

Husch Blackwell
Jan 2017 - Aug 2017RecruiterAs a Legal Recruiter at Husch Blackwell, I played a pivotal role in identifying, attracting, and hiring top legal talent to contribute to the firm's continued success. My responsibilities encompassed a range of key activities aimed at building a high-performing legal team and supporting the strategic growth objectives of the organization.Contributed to the design and execution of orientation programs for first-year associates, ensuring a smooth transition into the firm and supporting their professional development. Managed all aspects of the Summer Associate Program, overseeing recruitment, onboarding, and engagement initiatives. Implemented feedback mechanisms to assess program effectiveness and continuously improved its structure and content. Show less
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National Association of Insurance Commissioners (NAIC)
Aug 2017 - Jan 2021Product Marketing and Training LeadLed sales, marketing, and training efforts for a leading SaaS Managed Service Provider specializing in the insurance industry, securing 100% client retention and 33% customer base growth in two years. I played a pivotal role in driving the success of the multi-suite product and ensuring clients were equipped with the knowledge to maximize their usage. -Orchestrated the successful launch of specialized SaaS products targeting challenges within the insurance regulation industry. Initiatives included developing comprehensive product marketing strategies, creating impactful collateral, and conducting training programs for both internal teams and external clients. -Fostered strong relationships through proactive client engagement, contributing to increased user adoption and overall client satisfaction.-Engaged in cross-functional collaboration efforts to ensure client insights were seamlessly integrated into product development, enhancing the continuous improvement of our SaaS solutions and positively impacting client retention and expansion endeavors. Show less

The Winders Group
Jan 2021 - Sept 2023Account DirectorAs a dynamic Account Director at The Winders Group, a prominent digital marketing agency specializing in B2B technology clients, I played a strategic role in driving client success through innovative and results-driven marketing initiatives. Overseeing cross-functional teams and managing 5-10 accounts concurrently, I significantly contributed to the growth of a robust $157 million client portfolio.-Crafted customized strategies aligned with client objectives for over 17 accounts, overseeing the conception and execution of multi-channel marketing campaigns with annual budgets ranging from $225-480K per client. -Managed cross-functional teams, fostering collaboration and aligning team strengths with client needs to enhance efficiency and satisfaction, consistently surpassing expectations and KPIs through a data-driven approach.-Played a key role in substantial revenue growth and implemented retention strategies by proactively identifying upsell opportunities. -Delivered actionable insights to clients, building trust through a transparent, data-driven approach to showcase ROI and campaign effectiveness. Show less

Edovo
Mar 2024 - nowSenior Account ManagerAs Senior Account Manager, I'm at the helm of transforming how correctional facilities access and utilize our leading educational platform. Every day is an opportunity blend account management with a passion for customer experience and strategic marketing, making Edovo's mission of equitable educational access to the incarcerated a reality across the nation.-Engineered a robust project management system to streamline our nationwide platform launches, surpassing previous scale and efficiency.-Go-to expert for clients, helping them leverage data to articulate the amplify the value they're driving through our solutions.-Oversee the full onboarding experience, guiding new customers from initial training to seamless integration with the platform.-Enhance our brand presence and marketing strategy by leading dynamic, integrated campaigns that drive awareness and maximize fundraising efforts. Show less
Licenses & Certifications

Certificate in Conflict and Dispute Resolution (MSU)
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