Rocio E. Cruz, MPA, CAPM

Experience

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  New York State Assembly

  Jan 2011 - Jan 2013

  Chief of Staff

  • Recruited, trained and managed executive staff and legislative interns. Developed management strategy that helped the office work effectively while reducing state’s costs. Redacted internal and external communications, including but not limited to monthly community newsletters, community board reports, press releases, press advisories, and news articles. •Created and managed diverse community projects, including international women’s day celebration, Dominican Heritage day, Flight 587 memorial dinner and back to school events. All of these with the collaboration of many community and non-profit organizations as well as media and corporations. Managed all aspects of public relations and media outreach. • Negotiated and implemented a community initiative to help small business owners receive funding to improve their businesses. Helped draft and promote landmark New York State legislation, including the New York Dream Act. • Represented Assemblyman at community and legislative meetings, standing committees and press conferences. • Oversaw all administrative and budgetary functions, including inventory and employee’s compensation. Helped allocate annual Assembly member’s items. Show less

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  UNICDA

  Jan 2014 - now

  Adjunct Faculty

  • Develop teaching strategies on term basis• Organize, prepare and revise course materials• Ensure content level of course materials in exams has been covered in class• Foster learning among students• Assess student learning through various methods• Incorporate a variety of teaching methodologies within a class

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  Newtech, S.R.L.

  Dec 2014 - Dec 2015

  Training & Development/Recruiting & Selection Manager

  • Lead the efforts towards Recruiting and Selection of Technical Personnel.• Perform Technical Interviews to Assess Candidates.• Report Recruiting and Selection metrics and feedback to the company’s leadership.• Design and implement Professional Development training curricula. Manage planning, organization and delivery of training programs.• Review and update existing Training programs.• In collaboration with the Director of Human Resources, consult with Practice Group Leaders to assess training needs and evaluate substantive skills training programs.• Make recommendations regarding the use of and selection of outside consultants to tailor training programs to meet specific firm needs.• Report training metrics and feedback to firm leadership.Qualifications:• Excellent written and verbal communications skills at the project level and focused on serving internal clients. Excellent organizational and time management skills.• Self-motivated, able to assume responsibility and work autonomously and ethically in a professional manner. Show less

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  Food for the Hungry, Inc.

  Dec 2015 - now

  Provide direction and oversight for the development, implementation, maintenance and monitoring of global HR standards and HR functions in the LAC region.Create, implement, and maintain the LAC HR Strategy collaborating with country HR leaders and Global HR Office;Work with Global HR Office to define minimum HR standards required by each country office, audit each office’s status on meeting the minimum requirements and help HR country leaders to create a plan to close any gaps;Advise and support HR country leaders regarding implementation of HR functions including leading practices. Assess work environments in country field offices. Build HR capability, processes and systems in the LAC region.Coordinate the implementation schedule and preparation activities necessary for each country office to implement systems such as the HR Information System, Learning Management System, and Job Evaluation System;Certify as VMV trainer of trainers;Serve as a Protection Regional Trainer and train designated country and regional office staff in Protection roles.Serve as a Regional Investigator of protection and harassment claims.Support HR country leaders and collaborate with Global HR Office to create staff care standards;Supports HR Managers in developing and implementing plans for personal and professional growth of staff in field offices and to establish a systematic succession plan.Serve on a global team to provide checks and balance on job evaluation;Coordinate and support creation of salary structures in each LAC country office;Facilitate communication and knowledge sharing between LAC FO leaders, Global HR Office and the LAC RO. Meet regularly with direct reports to discuss/monitor development plans and individual goals;Provide leadership and coaching and timely completion of annual and mid-year reviews. Show less

  • Dominican Republic Country Director

    Aug 2018 - now

  • Regional Sponsorship & Program Quality Manager for the Latin America and the Caribbean Region.

    Feb 2018 - now

  • Regional HR Manager for Latin America & the Caribbean

    Dec 2015 - now