Arnet Brina

Experience

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  4G Capital

  Jan 2017 - Jan 2020

  Customer Service Representative/Chat Support Agent

  -Trouble shooting-Answering customer queries-Stay updated on product knowledge-Update customers data base-Process orders received via email-Provide accurate and prompt response to customers queries

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  Multimedia University of Kenya

  May 2017 - Aug 2017

  Human Resource Intern

  -Maintenance of a reliable HR staff records-Approving of staff leave on behalf of my supervisor-Employee relations-Payroll management-Ensure smooth staff record management

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  THE KISUMU NATIONAL POLYTECHNIC

  Jan 2020 - Jul 2021

  Human Resource Assistant

  1. Streamlined HR operations by meticulously maintaining accurate and confidential employee records, ensuring full compliance with institutional policies and data protection regulations.2. Provided exceptional support to employees and applicants by promptly and accurately addressing inquiries regarding policies, benefits, and hiring processes, contributing to increased satisfaction with HR services.3. Conducted regular and thorough audits of HR files and records, ensuring data integrity, adherence to record-keeping standards, and mitigating the risk of compliance issues.4. Ensured the timely and accurate payroll processing for all employees, achieving a 90% accuracy rate in salary disbursements and minimizing payroll-related discrepancies.5. Collaborated effectively with senior HR staff and management to resolve complex employee inquiries and escalate issues as needed, fostering a seamless and efficient HR support system.6. Demonstrated a strong commitment to confidentiality and professionalism in all HR interactions, upholding the highest standards of ethical conduct and maintaining trust with employees and stakeholders. Show less

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  Shree Ram Investments

  Jul 2022 - Sept 2023

  Human Resource and Admin Officer

  1. Maintained meticulous HR records, ensuring compliance with company policies and legal requirements, contributing to successful audits with zero non-compliance findings.2. Developed and implemented a comprehensive onboarding program for new hires, resulting in a 15% reduction in new employee ramp-up time and increased productivity within the first 90 days.3. Streamlined payroll processing, ensuring accurate and timely salary disbursements with a 98% accuracy rate, while also managing statutory deductions effectively.4. Implemented a robust vehicle management system, ensuring timely renewals of insurance, inspections, and licenses, resulting in zero incidents of non-compliance and minimizing operational disruptions.5. Optimized leave management processes, implementing a user-friendly system that reduced leave-related administrative tasks by 20% and improved employee satisfaction with leave processes.6. Collaborated with cross-functional teams to develop and implement new company policies, enhancing clarity and consistency in HR practices, leading to a 20% reduction in policy-related inquiries. Show less

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  Naivas Limited

  Sept 2023 - Sept 2024

  Human Resource Operations Assistant

  1. Spearheaded the implementation of a comprehensive HR policy communication program, resulting in a 15% reduction in employee grievances and a significant boost in overall engagement and understanding of company policies.2. Led the talent acquisition process, including conducting in-depth interviews and successfully placing candidates in key positions, contributing to a 10% reduction in time-to-fill for open roles and ensuring optimal staffing levels.3. Streamlined HR operations by meticulously maintaining accurate and up-to-date employee data within the information management system, ensuring seamless payroll processing with a 5% reduction in errors.4. Managed employee leaves and absences meticulously, ensuring strict adherence to company policies and labour laws, resulting in a 20% decrease in leave-related discrepancies and improved workforce planning.5. Partnered effectively with the HR Business Partner to cultivate a safe, inclusive, and positive work environment, fostering a 10% increase in employee satisfaction ratings and overall morale.6. Championed HR cost management initiatives by diligently verifying the accuracy of salary and allowance information, contributing to a 5% reduction in payroll discrepancies and optimizing budget utilization. Show less

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  Business Umbrella - Recruitment, Training, Consulting, Licensing Healthcare Education Real estate

  Jul 2024 - now

  Recruitment consultant assistant manager