Experience

• 

  Kfc

  Mar 2013 - Apr 2016

  Cook
• 

  Pax australia

  Feb 2016 - Jan 2017

  Packer
• 

  Kantar millward brown

  Jan 2017 - Oct 2018

  Market research interviewer

  - Interviewed individuals across the Australian demographic.- Collaborated on an array of projects with strong telephone & in-person communication skills

• 

  Board of studies, teaching and educational standards now the nsw education standards authority

  Nov 2017 - Dec 2017

  Casual clerical assistant

  - Checking payment calculations- Processing pay claims of HSC supervisors- Working as part of a team to assist the finance department in pay claim matters- Following up with late or incomplete pay claims

• 

  Publift

  Nov 2018 - Feb 2019

  Digital accounts intern

  - Complete in-depth training for Double Click for Publishers- Attained an understanding on ad monetisation terms such as app header bidding- Collaborated with other interns to complete a wide range of tasks such as producing content calendars for the organisations

• 

  Atomic 212º

  Apr 2019 - Apr 2021

  Performance assistant

  - Collaborating to achieve campaign performance and deliverables for clients across both social and search platforms. - Achieving campaign outcomes by liaising with external vendors and internal teams.- Consolidating campaign data into detailed reports for clients.

• 

  News xtend

  Apr 2021 - Sept 2021

  Digital marketing coordinator

  - Work with SME’s, managing the full set-up process for their digital campaigns- Completing consultation calls with customers, providing digital marketing recommendations based on their objectives.- Allocation and setup of campaign products (e.g. call tracking)- Providing high level customer service to both customers and internal sales teams.- Setting up campaigns within the expected time frame.

• 

  Laithwaites wine

  Sept 2021 - Dec 2021

  Customer service wine advisor

  • Assisted 120+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention• Used strong product knowledge and problem-solving skills to assist customers with their concerns• Answer calls by utilising the companies call management system and other software

• 

  Enrichd group

  Dec 2021 - now

  - Managed the entire digital marketing process for assigned accounts. - Created media plans to achieve clients goals & objectives.- Setup and optimised campaigns on Facebook Business Manager, Google Ads, TikTok, REA & Domain.- Implemented and QA all required tags / pixels- Prepared recommendations with data, analysis & Insights- Created automated Data Studio reports for clients- Main point of contact for clients.

  • Digital Marketing Executive

    Jul 2023 - now

  • Digital Marketing Coordinator

    Dec 2021 - Jun 2023