Experience

• 

  National taiwan university

  Sept 2007 - Jun 2011

  Student
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  Auo

  Jul 2012 - Aug 2012

  Summer intern

  Assisted the team members to arrange daily routines and participate in the improvement meetings with global software engineers and users to increase the quality of current information services and quantity of available information resources.

• 

  National chiao tung university

  Sept 2012 - Jun 2014

  Student

  Research topic: A social referral mechanism for job reference recommendation

• 

  Tsmc

  Jul 2013 - Aug 2013

  Summer intern

  Be Responsible for helping the team to coordinate daily activities and organize security detection meetings with cross function managers and software engineers to generate plans and strategies for potential security threats and future analysis improvement.

• 

  Microsoft

  Jul 2014 - Oct 2017

  Technical account manager

  • Managed project delivery through requirement analysis, architecture planning, infrastructure sizing, application development and solution deployment phases to exceed customers expectation within limited time and budget.• Established actionable project structures, processes and milestones via customer engagement, actively tracked execution and provided regular review of project status to project stakeholders and customers.• Identified and removed possible blockers to ensure minimal business impact by escalating critical issues in-time and gathering appropriate resources.• Built strategic relationships with major accounts by improvement planning aligned with business goals and industry insights. Show less

• 

  Mozilla

  Oct 2017 - Jan 2018

  Engineering program manager

  • Coordinated the work across all teams to deliver feature-rich software of high quality and acted as a conduit of information to ensure decisions and status are understood and updated. • Planned and executed projects on schedule by managing scope, tracking progress and mitigated potential risks. • Drove consensus among teams with conflicting priorities and moved seamlessly between discussions with senior level executives and engineers.

• 

  Google

  May 2018 - now

  I help APAC smart home and media partners worked with Google Assistant ecosystem. • Led EC-partners to implement customized solutions to run collaborative ads on Google Ads platform in Taiwan.• Built automated solutions to validate Google Ads tag set-up to optimize Google Ads remarketing campaigns performance.• Created data-driven solutions to help brand-focus advertisers to forecast required budget to reach targeted impression share for Google Ads search campaign. • Solved technical challenges regarding Google Ads product implementation to maximize Google Ads performance for top e-commerce advertisers such as Alibaba Group in China.• Organized various data sources and delivered customized local insights to help e-commerce advertisers make export business plan.• Designed solutions for travel advertisers (OTA) to explore keyword expansion opportunities for Google Ads search campaign.

  • Technical Account Manager

    Apr 2021 - now

  • Technical Solutions Consultant

    Mar 2020 - Apr 2021

  • Technical Solution Consultant

    May 2018 - Mar 2020