
Timeline
About me
Office Manager at Backyard Oasis Pools, Inc.
Education

Southern guilford high school
-Diploma
Allen jay hi school, high point, nc
-
Hia
-Hia accreditation health insurance association of america
Loma
-Level 1 graduate life office management association, inc.
Crown financial ministries
2003 - 2005CounselorEquipped to counsel people withing the context of the materials studied, which are intended to prepare the individual for lay ministry under the authority of local church. (Oct 6, 2003)
Experience

Emerywood chiropractic center
Jan 1988 - Jan 1989Office manager, doctor office.• Responsibilities included all facets of managing the operations of a doctor’s office.• Organized special promotional events.• Automated office billing, claim filing and patient charts. On-going system and software support.• Trained staff on administering physical therapy and complying with internal office policy/procedures.• Directed accounts payable and receivable, inventory, employee benefits, and payroll wages. Supervised 5 staff members.

Jefferson-pilot life insurance company
Jan 1992 - Jan 1993Field systems coordinator, group field support for corporate office• System and Technical consultant for agents, brokers, and clients. Consulted with Group Division regarding feasibility of current procedures, new software systems, and hardware specifications with their existing structure, hardware, and network. • Directed the company in developing technical, promotional and marketing material. • Responsible for developing training and support material including manuals and demo guides.• Directed corporate and professional seminars addressing Section 125 of Internal Revenue Code, Flexible Benefits, and Software Training.• Supported 22 Group Sales Offices, approximately 450 clients, and Home Office staff. Supervised Benefits Administration Unit. Show less

Mr. christmas inc.
Jan 1993 - Jan 1993Assistant to vice-president of usa operations• Perform system management operations for the company, including user installation, training, and on-going support for all computer systems.• Directed the development and production of Information Reports.• Assisted the Vice-President in coordinating projects, including annual sales catalogs, promotional photographs, and marketing material.• Consulted with Vice-President and Chief Financial Officer regarding the establishment of employee benefits and communication material.• Responsibilities also included Human Resources functions such as accepting, terminating, and counseling hourly employees. Created the company’s first “Personnel Policies and Procedures Manual”. Show less

Healthpoint
Jan 1995 - Jan 1998Technology project manager, sales & marketing• Senior System Support Engineer. Review, manage, and update Sales & Marketing demonstration equipment. Perform technical analysis of existing configuration and make recommendation for upgrades. Responsible for all software and hardware installation and configuration. Perform desktop, telephone, and training support for software and presentation tools.• Develop supporting documentation for demonstration tools. Research new technology related to or assisting in presentation of company software and marketing strategies.• Develop and maintain SQL scripts tools for internal and external use.• Conduct demonstrations and orientation sessions for internal staff and external clients.• Responsible for hardware and structural environment for sales conventions, professional fairs, and vendor demonstrations. Recruit and manage vendor relationships, in addition to overseeing the development of contracts outlining partner guidelines Show less

Com&dia, l.l.c. raleigh, nc
Jan 1995 - Jan 1995Technical support specialist• Perform system testing, support, and training for three (3) PC security software programs and the AS/400 printing package.• Consult with schools, universities, corporations, and sales personnel regarding security procedures and issues. Assisted in resolving areas of security conflict.• Assisted the company in developing promotional, support and marketing material.

Crown financial ministries (providence baptist church)
Jan 2004 - Jan 2006Crown finanical minstry budget counselor
Trinity baptist preschool
Jan 2004 - May 2004Toddler teacher assistantSupport teacher in the classroom with curriculum content, classroom management, and organization. Participated in teaching strategy sessions and professional development training.

Providence baptist church
Jan 2004 - Jan 2004Fusion technology conference coordinatorCoordinator for Fusion '04 Technology Conference. Collaborated between the music ministry and technology team to host the conference. Organized conference speakers and leaders. Responsibilities included logistics, commitments from attendees and sponsors, materials deadlines, speaker bios and topics. Support in presentations, handouts, and other creative materials. Assisted in ordering branded materials, as needed.

Nrca
Jul 2004 - Jun 2005Enews project manager & committee chairSystem & Procedure Consultant to establish communication program for the school.Defined and structured development process; Established communication frameworkManaged communications in an integrated system-wide format

Backyard oasis pools, inc
Sept 2005 - nowPermit specialist/project managementProvide high level support and strategic thinking to on-going projects addressing zoning, environmental, building and subcontractor trade concerns. Perform due diligence for local, state and federal permitting for residential and commercial construction projects, many including mitigation plans and other documents required under Zoning Ordinances, Planning, Inspections, and other Environmental rules, regulations, and associated permitting departments.Project development (i.e., work scopes, proposals and costs), compliance strategy development, and represent our clients in negotiations with regulatory agencies and promote a high level of technical competence in governmental compliance requirements. Attend and/or present at meetings, committees and other networking events to promote exposure of the company within the industry and share guidelines, industry improvements, etc. Show less

Backyard oasis pools, inc.
Sept 2005 - nowMaintain office services by organizing operations Format & edit communication, reports, contracts & all other correspondence from draft stage to client-ready workTrack, order and approve office supplies and inventorySubmit proposals & contracts and service proposals to clients, contractors, & developersResponsible for some accounting/bookkeepingPartner with owners to update and maintain company policies & employee filesAssist Executive Team, as needed Establish systematic methods, track time commitment and tasks completionEstablish document management Excel in use of computer software/technology and knowledge of database system structures and task schedulingWork on assignments with limited oversight and a high degree of accuracy and follow throughAttention to detail and problem-solving skillsStrong organizational and planning skills in a fast-paced environmentA creative mind with an ability to effectively add insight to streamline processes. Show less
CPO, Certified Pool Operator
Aug 2009 - nowOffice Manager
Sept 2005 - now

Providence baptist chruch
Apr 2006 - Apr 2006Breaking the bondage of debt: seminar speaker for whole woman day
North ridge elementary school
Jun 2006 - May 2008Unicornucopia fundraising & silent auction chairUNICORNUCOPIA FALL FESTIVALUnicornucopia is North Ridge Elementary School’s annual fall festival and fundraiser. The festival is held at the school. The event involves organizing ticket sales, games, food vendors, booths and music, in addition, to the raffle/silent auction.

Providence baptist church
May 2007 - nowProvidence Baptist Church CityServeThe CityServe initiative is hosted twice a year; once in the Spring and Fall. To encourage our member body to be active in the community, we organize 20 – 30 local service opportunities for 650 -750 volunteers. Our focused intent is to help our members connect with local missions/ministries that align with their gifts/talents & passions. In doing so, our prayer is that they will make commitments to engage with these ministries throughout the year in ongoing service. Show less
CityServe Coordinator
Jan 2014 - nowProvidence CityServe Spring, 2019 Coordinator/Team Leader
Jan 2014 - Oct 2019Life Class Missions Leader
May 2007 - Jan 2017

West millbrook middle school
Aug 2009 - May 2013Strategize, communicate, and implement community Fall Event.
Fall Frenzy Event Coordinator
Aug 2010 - May 2013Team Coordinator
Aug 2009 - Jan 2011

Pdq restaurants of the carolinas
Sept 2012 - Aug 2013Pdq resturant pre-opening training & fundraiser event coordinatorWorked directly with both the Marketing and Operating Director to organize, communicate, and host a Pre-Opening Training and Fundraiser Event.

Millbrook high school
Jun 2014 - Aug 2015Ptsa annual raffle chair
Kamado grille
Feb 2015 - Jul 2015Kamado grille soft opening training & fundraising event coordinator
Licenses & Certifications

Ministrysafe sexual abuse awareness training certificate
Ministry safeJan 2020
Aironet wireless lan expert certification - aironet lan specialist
Aironet wireless communicationsJan 1997
Crown financial ministries counselor
Crown financial ministriesJan 2002
Proxim wireless lan technical training - rangelan2 specialist
ProximJan 1997
Citrix winframe certified administrator
CitrixJan 1996
Oracle7 database administration
OracleJan 1996
Rdc networks wireless lan training - rdc wireless lan specialist
Rdc networks limitedJan 1997
Honors & Awards
- Awarded to Karen FioriniNominated for WCPSS Volunteer of the Year WCPSS PTA May 2011 Nominee for WMMS Volunteer of the Year - 2011Company Name: Wake County PTADates volunteered: May 2010 – May 2015 Wake County Public Schools
Volunteer Experience
PTSA - Active Fundraising VP
Issued by Millbrook High School, Raleigh NC on Sept 2012
Associated with Karen FioriniPTA- Booster Club President, 2011-2013
Issued by WEST MILLBROOK MIDDLE SCHOOL on Sept 2011
Associated with Karen FioriniWMMS Volunteer of the Year - 2011
Issued by Wake County PTA on May 2011
Associated with Karen FioriniDisaster Relief Team Leader
Issued by Providence Baptist Church on Nov 2018
Associated with Karen FioriniBusiness Alliance
Issued by WEST MILLBROOK MIDDLE SCHOOL on Aug 2009
Associated with Karen FioriniCareer Day Chair
Issued by West Millbrook Middle School on Aug 2009
Associated with Karen FioriniPTA Technology Fundraising Chair & Mobile Lab Project Manager
Issued by WEST MILLBROOK MIDDLE SCHOOL on Aug 2010
Associated with Karen FioriniNewtork Administrator & Systems/Software Trainer
Issued by KVF Distribution, Inc & Design Surfaces, Inc. on Jan 1998
Associated with Karen FioriniNework System Application Support & Software Trainer
Issued by Benefit Services & Design, Inc. on Jan 1997
Associated with Karen Fiorini
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