Michelle Walker

Experience

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  LARSON BOATS

  Mar 1994 - Oct 2009

  Warranty and Customer Service Representative

  *15 years experience as a Inside Sales, Warranty representative and Customer Service.*Strong able to analyze and solve problems in a constantly changing environment*Outstanding organizational skills, and priority ranking abilities.*Flexible, adaptive, and creative in meeting the needs of management, employees, and customers.*Competent in operating computers, and Excel, MS word, Outlook and AS400 programs.* Leading and training dealer seminars in a classroom setting and on-line webinars. *Working independently and efficiently, reliable, highly motivated and thorough.*Managed all procedures of returning of products to the facility for warranty and non- warranty work. Show less

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  Crestliner Boats

  Mar 2010 - Dec 2013

  Inside Sales and Customer Service Representative

  *18 years experience as a Warranty representative and Customer Service.*Strong able to analyze and solve problems in a constantly changing environment*Outstanding organizational skills, and priority ranking abilities.*Flexible, adaptive, and creative in meeting the needs of management, employees, and customers.*Competent in operating computers, and excel, MS word, Outlook and AS400 programs.* Leading and training dealer seminars in a classroom setting and on-line webinars. *Working independently and efficiently, reliable, highly motivated and thorough.*Managed all procedures of returning of products to the facility for warranty and non- warranty work. Show less

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  Nisswa Marine

  Apr 2014 - Nov 2014

  Customer Service and Parts Manager Representative

  * Answering phone, working general public and maintaining an organized and clean work environment.* Ordering product and providing knowledge of product they need to complete orders and inventory.* Providing time frame on product being built and ready for shipping.* Negotiate and setting pricing of product.* Assisting customer with part purchase and be knowledgable with parts needs.* Shipping, Recieving and stock of all shapes and sizes of parts and products.* Managing all short shipped parts and/or damage product, with vendors.* Preparing invoices required for shipping product to customers and/or dealerships.* Daily tasks included working with MS word, OBMS/ AS400 tasks, Excel, Outlook.* Data Entry and Data Collection (ability to accurately and efficiently enter data into a electronic database). Show less

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  Dept of Military Affair- FMO

  May 2015 - now

  Buyer 1

  Purchasing, products and services for the State of Minnesota.