Jayesh Ranjane

Experience

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  Videocon Industries Ltd

  Jan 2003 - Feb 2006

  Software Engineer
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  Infosys

  Feb 2006 - Mar 2013

  Technology Lead

  Infosys Service Manager/Middleware Technology Lead/Service Request Project Manager/Programme AnalystMajor Responsibilities:Managed various projects from inception to completion within set timely and budgetary constraints.Key Projects:Project Name: AZMWIMS (Complex Citrix Infrastructure Transformation) – Client Name: AstraZeneca - Role: Infosys Service Manager - Duration: Sep’2010 to Mar’2013Project Name: Aetna (Service Request Project) – Client Name: Aetna (Health Insurance Company, US) – Role: Service Request Project Manager/Analyst – Duration: Jun’2008 to Sep’2010Project Name: BT GRWAS1 (Global Wholesale and Retail Services Analysis) – Client Name: British Telecom (BT) – Role: Programmer Analyst–Duration: Feb’2006 to Jun’2008.Key Achievements:• Honoured with two awards (Star Performance Award and R.A.I.S.E Spot Award) for representing outstanding performance in project work at Infosys Ltd. Vis mindre

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  _VOIS

  Mar 2013 - now

  Deputy General Manager

  • Delivered best-in-class customer experience by planning and applying system and process improvement initiatives.• Transformed old legacy applications and Citrix environments to new Cloud-native Infrastructure that increased organisational efficiency or effectiveness by 10%.• Managed 206+ new demands comprising of 2500+ applications and VDIs, with total user base count of 16K, consisting financial value of ~1.4M Euros. • Headed team of 40+ Citrix Operations and Project Delivery team members for supporting new Infra project demands, Incidents, Problem and Change Management in defined SLA/KPIs. • Established new cost model with CAPEX and OPEX calculations for Citrix Service (Remote Access and Citrix Operations).• Prepared Business growth proposal and achieved ramp up of additional resources for support and project activities across services.• Successfully managed Business continuity process for IT Ops department consisting 650 FTEs during disaster and Pandemic situations.• Governed and managed Talent hiring and attrition control for Wintel Tower resources strengths of 130 headcounts for various skillsets viz. Windows/Citrix/VMware/Patching/Security & Compliance.• Lead and Organised Team Building - Virtual events for entire IT Ops department (650 FTEs) like Open Mike, Musical Stars, FUN Quiz, Tech-Talk, IPL prediction games. Vis mindre